On-Site Field Service Technician: Hydraulics & Repairs

Genuine Parts Company

Greensboro (NC)

On-site

USD 42,000 - 72,000

Full time

14 days+
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Job summary

Genuine Parts Company in Greensboro, NC seeks a Field Service Technician to perform on-site maintenance, diagnostics and installations for hydraulics and related systems. The role requires technical training and the ability to service client sites with an on-call schedule.

You will diagnose issues, repair or replace parts, and provide clear communication to customers and stakeholders while adhering to safety and regulatory standards.

Qualifications

  • Technical degree required; 0–3 years related experience.
  • Ability to read hydraulic schematics.
  • Excellent verbal and written communication skills.
  • Work effectively with customers, peers and management.

Responsibilities

  • Performs on-site services for new and existing clients, including repairs and upgrades on a 24/7 on-call basis.
  • Installed, diagnosed, repaired and supported equipment at customer sites.
  • Diagnose problems, document findings and decide on repairs or part replacements.
  • Provide technical analysis of product implementations and enhancements per customer specs.
  • Keep customers informed about service status and recommend improvements.
  • Follow guidelines to complete moderately complex repairs and installations.
  • Ensure operations comply with safety standards and regulatory requirements.
  • Provide technical training and support to customers on system equipment.
  • Communicate technical information to technical and non-technical stakeholders to ensure satisfaction.

Skills

Hydraulic schematics
Shop equipment operation
Customer communication
Technical analysis

Education

Technical degree

Job description

Genuine Parts Company in Greensboro, NC seeks a Field Service Technician to perform on-site maintenance, diagnostics and installations for hydraulics and related systems. The role requires technical training and the ability to service client sites with an on-call schedule.

You will diagnose issues, repair or replace parts, and provide clear communication to customers and stakeholders while adhering to safety and regulatory standards.

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