On-Site Field Service Technician: Hydraulics & Repairs

Genuine Parts Company; Greensboro (NC); On-site; USD 42,000 - 72,000; Full time

Job summary

Genuine Parts Company in Greensboro, NC seeks a Field Service Technician to perform on-site maintenance, diagnostics and installations for hydraulics and related systems. The role requires technical training and the ability to service client sites with an on-call schedule.

You will diagnose issues, repair or replace parts, and provide clear communication to customers and stakeholders while adhering to safety and regulatory standards.

Qualifications

• Technical degree required; 0–3 years related experience.
• Ability to read hydraulic schematics.
• Excellent verbal and written communication skills.
• Work effectively with customers, peers and management.

Responsibilities

• Performs on-site services for new and existing clients, including repairs and upgrades on a 24/7 on-call basis.
• Installed, diagnosed, repaired and supported equipment at customer sites.
• Diagnose problems, document findings and decide on repairs or part replacements.
• Provide technical analysis of product implementations and enhancements per customer specs.
• Keep customers informed about service status and recommend improvements.
• Follow guidelines to complete moderately complex repairs and installations.
• Ensure operations comply with safety standards and regulatory requirements.
• Provide technical training and support to customers on system equipment.
• Communicate technical information to technical and non-technical stakeholders to ensure satisfaction.

Skills

Hydraulic schematics

Shop equipment operation

Customer communication

Technical analysis

Education

Technical degree

Job description

Genuine Parts Company in Greensboro, NC seeks a Field Service Technician to perform on-site maintenance, diagnostics and installations for hydraulics and related systems. The role requires technical training and the ability to service client sites with an on-call schedule.

You will diagnose issues, repair or replace parts, and provide clear communication to customers and stakeholders while adhering to safety and regulatory standards.