On-Site Field Service Tech - Chemical Processing (Tuscaloosa)

Dorf Ketal; Tuscaloosa (AL); Remote; USD 52,000 - 78,000; Full time

Job summary

Dorf Ketal is seeking a Field Service Representative to provide on-site technical customer service at a client site in Tuscaloosa, AL. Responsibilities include chemical feed maintenance, sample analysis, and technical reporting, with travel as required.

The role emphasizes safety, customer interaction, and hands-on troubleshooting in a heavy industrial environment. Strong communication and team collaboration are essential for success.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of lab, plant or maintenance experience OR 2 years of college, military, technical / vocational school training.

Responsibilities

• Install and service chemical feed and process treatment equipment at designated locations.
• Act as technical consultant and liaison with customer management and technical counterparts.
• Perform analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis.
• Work with PLC controls, understand process treatment design, and repair pumps, instruments and control panels.
• Conduct preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintain log sheets.
• Maintain inventory of spare parts and supplies for routine sampling and analysis.
• Travel and work overtime, as required.
• All aspects of safety on the job, all EHS policies.

Skills

Strong communication

Strong interpersonal skills

Customer service

Analytical skills

Team player

Initiative

Education

High School Diploma

2 years college / vocational training

Job description

Dorf Ketal is seeking a Field Service Representative to provide on-site technical customer service at a client site in Tuscaloosa, AL. Responsibilities include chemical feed maintenance, sample analysis, and technical reporting, with travel as required.

The role emphasizes safety, customer interaction, and hands-on troubleshooting in a heavy industrial environment. Strong communication and team collaboration are essential for success.