On-Site Enrollment Specialist - Michigan

Medsien; Michigan; On-site; USD 24,797,000 - 33,327,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Medsien seeks a Medical Assistant to support clinics in the Trenton or Detroit, MI area, focusing on Chronic Care Management (CCM) and Remote Patient Monitoring (RPM). This is an on-site, full-time role with direct collaboration with physicians and care teams.

As a frontline team member, you will enroll patients, educate families, and maintain enrollment records while helping clinics meet engagement targets. Travel between local clinics is required.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• 1+ years clinical experience, preferably in care management or chronic disease management.
• Strong communication and teamwork abilities.
• Proficiency in medical terminology and clinical processes.

Responsibilities

• Engage patients in person at partner clinics to introduce CCM and RPM.
• Educate patients on CCM and RPM and answer questions.
• Guide patients through enrollment with complete documentation.
• Coordinate with clinic staff and care management team for smooth enrollment.
• Maintain accurate records of patient interactions and enrollment status.
• Work toward enrollment goals.
• Represent Medsien professionally and build relationships with patients and staff.

Skills

Communication skills

Clinical terminology

Detail oriented

Education

CMA or RMA certification

Job description

******Must be located at Trenton or Detroit, MI area****

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

About Medsien

Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Position Overview

As a Medical Assistant at Medsien, you will be stationed in various clinics across the Trenton or Detroit, MI area, where you will support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs. This is not a remote position; you will work directly with physicians and care teams in person to assist with patient engagement and care coordination.

Key Responsibilities

• Engage with eligible patients in person at partner clinics and introduce Medsien’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
• Educate patients on the benefits of CCM and RPM services and answer questions about the programs.
• Guide eligible patients through the enrollment process and ensure all required information and documentation are completed accurately.
• Communicate clearly and compassionately with patients and their families throughout the enrollment process.
• Coordinate with clinic staff and Medsien’s care management team to support a smooth patient enrollment experience.
• Maintain accurate records of patient interactions and enrollment status.
• Work toward established patient enrollment goals.
• Build positive relationships with patients and clinic staff while representing Medsien professionally.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
• 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
• Strong communication skills and the ability to work collaboratively with clinical staff and patients.
• Proficiency in medical terminology and clinical processes.
• Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
• Willingness to travel to different clinic locations in the Trenton or Detroit, MI area as needed.

Why Join Medsien?

• Opportunity to make a direct impact on patient care and outcomes.
• Competitive salary and benefits package.
• Work in a dynamic and growing field within healthcare.
• Collaborate with a passionate and innovative team focused on improving care management across various clinics.

This is a full-time 1099 role

Monday - Friday 9-5pm ET

Trenton - Detroit, MI area