On-Site Dental Billing & A/R Specialist – Phoenix

American Dental Companies; Phoenix (AZ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) plan

In-person collaboration

Job summary

American Dental Companies (ADC) is seeking an experienced Dental Insurance A/R Specialist for our Central Support RCM team in Phoenix, AZ. You will manage assigned dental insurance accounts receivable, resolve complex claim denials, and ensure timely reimbursement across our nationwide practice network.

Working under the RCM AR Department Manager, you will coordinate with carriers and internal teams, interpret EOBs/ERAs, and maintain accurate account notes in our practice management software,

Qualifications

• Minimum of 18 months of hands-on Dental Billing and Collections / Insurance A/R experience.
• Ability to work 100% on-site at our Central Support Center in Phoenix, AZ.
• Strong foundational knowledge of dental insurance processes, claim adjudication, CDT coding, and payer requirements.
• High School Diploma or GED equivalent.
• Proven ability to interpret EOBs, ERAs, contractual adjustments, and reimbursement discrepancies.
• Excellent written/verbal communication, problem-solving, and organizational skills.

Responsibilities

• Review EOBs and ERA to identify unpaid, underpaid, or denied claims.
• Investigate denial reasons and submit appeals within payer deadlines.
• Monitor responses via Teams, email, and fax.
• Track and resolve insurance claims outstanding over 45 days.

Skills

Dental Billing

Insurance A/R

On-site

Dental Insurance

Education

High School Diploma

GED

Tools

Denticon

DentalXChange

Job description

American Dental Companies (ADC) is seeking an experienced Dental Insurance A/R Specialist for our Central Support RCM team in Phoenix, AZ. You will manage assigned dental insurance accounts receivable, resolve complex claim denials, and ensure timely reimbursement across our nationwide practice network.

Working under the RCM AR Department Manager, you will coordinate with carriers and internal teams, interpret EOBs/ERAs, and maintain accurate account notes in our practice management software,