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Job summary
A leading IT solutions firm is seeking a Desktop Support technician for various locations in New York. The ideal candidate must have an A+ certification and experience with desktop hardware issues, particularly DELL products. Responsibilities include taking break/fix calls and ensuring reliable transportation. Candidates must also pass a drug background screening and complete product training. This role involves managing general technical inquiries that must be documented on resumes, ensuring clarity and compliance with company standards.
Qualifications
Must be able to pass drug and background screening.
Must be able to complete required product training.
Responsibilities
Taking PC hardware break/fix calls at various locations.
Must have reliable transportation.
Skills
A+
Laptop and Desktop Break/Fix
DELL Desktop PC, Install/Support
Job description
A leading IT solutions firm is seeking a Desktop Support technician for various locations in New York. The ideal candidate must have an A+ certification and experience with desktop hardware issues, particularly DELL products. Responsibilities include taking break/fix calls and ensuring reliable transportation. Candidates must also pass a drug background screening and complete product training. This role involves managing general technical inquiries that must be documented on resumes, ensuring clarity and compliance with company standards.