On-Site Court Coverage Pro

ABC Legal Services; Longmont (CO); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off

7 Paid Company Holidays

Pet Insurance

Job summary

Docketly is hiring for an Operations Associate in Longmont, CO to manage real-time attorney coverage for court hearings. The role blends dispatching and account management, focusing on fast decisions and clear communication. Join a supportive team with opportunities for growth in a thriving legal tech environment.

Competitive pay ranges from $22–$25 per hour, with comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Strong verbal and written communication skills.
• Ability to manage multiple open items simultaneously.
• Calm under pressure and decisive.
• Quick to learn new platforms.

Responsibilities

• Secure coverage on open court hearings.
• Negotiate real-time fees effectively.
• Triage competing hearings quickly.
• Onboard and support new attorneys.
• Keep clients updated on hearing status.

Skills

High-volume phone communication

Negotiation

Organizational skills

Customer service

Tech-savvy

Education

High school diploma or equivalent

Job description

Docketly is hiring for an Operations Associate in Longmont, CO to manage real-time attorney coverage for court hearings. The role blends dispatching and account management, focusing on fast decisions and clear communication. Join a supportive team with opportunities for growth in a thriving legal tech environment.

Competitive pay ranges from $22–$25 per hour, with comprehensive benefits including health insurance and 401(k) matching.