On-Premise & Vended Laundry Equipment Service Engineer

100Hires, Inc.; Hanceville (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Alliance Laundry Systems Distribution is seeking a Service Technician to perform field repairs on commercial laundry equipment across OPL and Vended environments in the Northern Birmingham area. You will install replacement parts, run performance checks, document labor and parts, and coordinate with the service manager and vendors.

The role requires at least 2 years of mechanical repair experience, comfort with electrical testing tools, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• At least 2 years of mechanical repair experience; commercial laundry background is a plus.
• Comfort with electrical testing equipment and diagnostic tools.
• Familiarity with phone/email ticketing workflows (preferred).
• Proficiency with MS Outlook, Word, and Excel (preferred).

Responsibilities

• Field repair of commercial laundry equipment across OPL and Vended environments (washers, dryers, ironers, and more).
• Installation of replacement parts and performance checks to validate repairs.
• Complete, accurate documentation of service activities (labor, materials/parts).
• Diligent recording of travel activities, including mileage and fuel purchases.
• Clear, courteous customer communication before, during, and after the job.
• Proactive coordination with the service manager, parts department, and vendors.
• Upkeep of company-provided tools, test equipment, and service vehicle.

Skills

Mechanical repair

Electrical testing

Communication skills

MS Office familiarity

Education

High school diploma or equivalent

Job description

Are you the technician customers ask for by name?Do you enjoy cracking tough mechanical and electrical problems, working independently from your home base, and seeing the direct impact of your craftsmanship? If so, this Service Technician role with Alliance Laundry Systems Distribution could be your next move.Imagine this scenarioA motel’s dryer bank is down in Northern Birmingham, AL. You arrive, consult the schematics, trace the issue with your meter, swap the failed component, and bring the system back online. You walk the manager through root cause and preventive tips, update your ticket with time, parts, mileage and fuel, and coordinate a follow‑up with the parts team. Later, you swing by a hospital to assist our installers with a new washer delivery and setup. It’s a day well spent.What you’ll take ownership ofField repair of commercial laundry equipment across OPL and Vended environments (washers, dryers, ironers, and more)Installation of replacement parts and performance checks to validate repairsComplete, accurate documentation of service activities (labor, materials/parts)Diligent recording of travel activities, including mileage and fuel purchasesClear, courteous customer communication before, during, and after the jobProactive coordination with the service manager, parts department, and vendorsUpkeep of company‑provided tools, test equipment, and service vehicleHands‑on help with equipment installations and deliveries when scheduledOther contributions that keep our operation efficient and responsiveTravel and territoryYou will support the Northern Birmingham, AL market with substantial travel across your assigned area. Some overnight trips may be required for special projects.Experience we look forHigh school diploma or equivalentAt least 2 years of mechanical repair experience; commercial laundry background is a plus, not a must (or an equivalent mix of education/training/experience)Comfort with electrical testing equipment and diagnostic/programming toolsFamiliarity with phone/email ticketing workflows for customer support (preferred)Working knowledge of MS Outlook, Word, and Excel (preferred)Strengths that make you successfulMechanical savvy and electrical troubleshooting; able to read and interpret mechanical and electrical drawingsExcellent planning and attention to detail; can juggle multiple jobs and hit deadlines with minimal oversightPositive, professional communicator—written, verbal, and interpersonalAdaptable and steady when priorities shift or information is incompleteSelf‑starter with initiative and tenacity; strong work ethicPhysical realities of the workFrequent sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine motor tasksAbility to lift, carry, push, and pull up to 50 lbs. regularly; assistive devices provided for heavier loadsRegular talking and hearing; extensive hand use for tools/controls; periods of computer‑based work with close vision and focus adjustmentsValid driver’s license and clean Motor Vehicle Record; a company vehicle may be providedOur mindset: DRIVEWe thrive when our team members are:Dedicated – We do what we say we’ll doRespectful – We act with integrity and value diverse perspectivesInnovative – We question the status quo and lead changeVersatile – We pivot quickly and stay agileEngaged – We think like owners and build solutions aligned to market needs