On-Premise Manager

Actalent; Raleigh (NC); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Cell phone allowance

Medical, Dental, Vision benefits

401(k) with profit sharing

Paid time off

Job summary

Actalent in Cary, NC is seeking an On-Premise Manager to oversee on-site contractor staffing, screening, and performance. The role focuses on delivering world-class service to clients and contractors, ensuring smooth communication across all parties.

The OPM will manage workforce discipline, attendance, and on-site compliance, while coordinating with client managers and internal teams to meet project needs and quality standards.

Qualifications

• Bachelor's Degree in Business (or related field) or equivalent experience.
• 1+ years of experience in high-volume recruiting, managing a high-volume account, or providing on-premise client support.

Responsibilities

• Screen contractors to verify qualifications and match to open positions.
• Answer contractor questions about pay, benefits, and on-site details.
• Maintain contractor workforce per client program and company policies; monitor attendance and performance.
• Provide on-site leadership and communication between client managers, local office, and contractors.

Skills

Contractor management

Recruiting

Client communication

On-premise support

Team supervision

Education

Bachelor's Degree in Business or related field

Job description

Overview

Actalent has an immediateinternalopening for an On-Premise Manager in Cary, NC.

Schedule:

• Internal | Permanent
• Full Time | Monday - Friday | 8:00 AM - 5:00 PM
• On-Site Required (no remote flexibility)

Compensation / Benefits:

• Salary: $54,000 - $62,000 based on experience
• Bonus Potential: $2,000 annually (paid out mid-year and year-end)
• Monthly Cell Phone Allowance: $100
• Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.

Job Summary

The On-Premise Manager (OPM) has multiple responsibilities. Primarily, the OPM is responsible for the fulfillment of all requisitions, ensuring client satisfaction through business activities and satisfaction of the contractors on site. The OPM will manage the contractor experience by providing world-class customer service by managing communication proactively related to essential job functions. The OPM must have the ability to effectively communicate to contractors, potential contractors, client contacts and internal contacts.

Essential Functions

• Perform all necessary contractor screenings to ensure their qualifications meet open positions (i.e. interviews, reference checks, skills testing, background checks, orientations, site tours etc)
• Addressing contractor frequently asked questions pertaining to the assignment, pay, benefit, etc
• Maintain and manage contractor workforce according to the client specific Progressive Discipline Program as outlined in the Aerotek @ Client Employee Handbook. This includes monitoring attendance & lateness, providing warnings, etc
• Follow Injury Reporting Protocol by communicating with the appropriate internal contact and the local medical facility that provides post accident care
• Serve as the interface between client managers, local office (if applicable) and contract employees. This includes regular attendance of client production and/or staff meetings
• Maintain all documentation using Aerotek's online system and/or client systems to track performance feedback regarding contractors
• Deliver performance feedback to on-site contractor as neededDeliver and maintain all client related requirements related to on site contractor workforce, such as route audits of contractor PPE, and other employee compliance measure as client specifies
• Maintain a professional work environment in alignment with current client culture, while maintaining the Aerotek expected standards of the guiding principles
• Use Aerotek Employee Relations as escalation point and resource for employee issues
• Utilize the available and appropriate resources of Aerotek Inc. for conflict resolution

Supervisory/Management Duties:

Execute supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training internal Aerotek employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; address complaints and resolving problems.

Qualifications

• Preferred: Bachelor's Degree in n Business or related field or prior business experience
• Required:1+ years of experience or more with any one or a combination of the following: high volume recruiting, managing a high volume account, or providing on-premise support to a client

About Actalent

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.

Our Aston Carter brand provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies.

Our Culture

Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.

Allegis Group Foundation

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.

Check out our Instagram and LinkedIn to see what it’s like to be part of our team: instagram.com/weareactalent |https://www.linkedin.com/company/actalentservices

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