On-Call Valet/Parking Attendant

Sonesta Hotels International Corporation; Lihue (HI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA)

401(k) Retirement Plan

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels in Hawaii is seeking a friendly Valet to greet guests, assist with luggage, and park vehicles safely. You must stand for long periods, have strong driving and customer service skills, and be able to work in a fast-paced hotel environment.

Expect an hourly wage range of $18.53–$20.42 with benefits including health insurance, 401(k), paid time off, parental leave, and hotel discounts.

Qualifications

• Stamina to stand for extended periods
• Excellent driving skills
• Strong customer service skills

Responsibilities

• Open door for guests and assist them to enter or leave property
• Monitor vehicle traffic and direct parking to ensure smooth flow
• Provide information about local area, services, and hours of operation
• Keep vehicle keys secure and safe
• Adhere to company procedures and policies
• Report injuries or unsafe conditions to management
• Complete trainings and certifications in safety
• Greet and acknowledge guests promptly
• Assist guests with disabilities when needed
• Thank guests and show genuine appreciation
• Maintain cordial working relationships and support team goals

Job description

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Valet's responsibilities include greeting guests, helping to unload luggage, parking cars carefully and returning vehicles quickly when guests are ready to leave. To be successful as a Valet you must have the stamina to stand for extended periods of time while remaining vibrant and friendly. A great Valet has excellent driving skills and good customer service skills.

What you'll be doing

Principle duties and responsibilities (Essential Functions) include:

• Open door for guests and visitors and assist them to enter or leave property.
• Monitor commercial and personal vehicle traffic such as guest vehicles, limousine, buses, and taxi cabs and give direction to them on property to ensure proper parking of vehicles so as to achieve efficient flow of traffic.
• Provide information and directions to guests concerning local area of interest and activities, services, property amenities, and hour of operation.
• Keep vehicles and vehicle keys secure and safe.
• Adhere to all company procedures and policies.
• Report all cases of injuries, unsafe work conditions, and accidents to the manager.
• Take and complete trainings and certifications in safety. Protect company assets and ensure proprietary information are kept confidential.
• Follow company standard procedure in welcoming and acknowledging all guests and visitors.
• Be expectant of guest needs and meet them promptly.
• Provide assistance to people with disability.
• Thank and show genuine appreciation to guests when necessary.
• Ensure cordial working relationships with other people.
• Work effectively and support team to achieve set goals.

Work Environment:

• Must be able work in a fast-paced environment.
• Most of the work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e., freezers, loading dock.

Physical Demands:

• Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights
• Ability to stand entire shift.
• Must be able to lift, pull, push, and carry up to 75lbs at a time occasionally.

Expected Hours of Work:

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
• Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.

Travel:

• No travel required.

Anticipated Pay Range & Additional Job Information

$18.53-$20.42 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.