On Call Server

DoubleTree Suites by Hilton Phoenix; Phoenix, Omaha (AZ, NE); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic team members to deliver exceptional dining experiences. In this role, you will take and deliver food and beverage orders, ensuring guest satisfaction through effective communication and teamwork. You will also assist in maintaining a clean and organized dining environment. If you are a motivated individual with a passion for hospitality and a commitment to quality service, this opportunity is perfect for you. Join a dynamic team that values your contributions and offers a range of benefits, including meal discounts and recognition programs.

Benefits

401(k)

401(k) Matching

Paid Sick Time

Meal Credit

Meal Discounts

Recognition Programs

Team Building Activities

Team Member Hotel Discounts

Qualifications

• One year of employment in a related field preferred.
• Must be 18 years of age.

Responsibilities

• Accurately take and place food orders with the kitchen.
• Prepare guest checks and handle cash procedures.
• Maintain communication with bartenders and managers for guest satisfaction.

Skills

Communication in English

Teamwork

Organizational Skills

Food Handling Certification

TIPS Certification

Education

High School Diploma or Equivalent

Job description

Benefits:

• 401(k)
• 401(k) Matching
• Paid Sick Time
• Meal Credit
• Meal Discounts
• Recognition Programs
• Team Building Activities
• Team Member Hotel Discounts

ESSENTIAL FUNCTIONS

• Accurately and quickly take and place all food orders with the kitchen.
• Answer questions about cooking methods, menu items, specials, and prices.
• Prepare non-alcoholic beverages and deliver all beverage orders.
• Prepare guest checks accurately and present them before departure.
• Handle all cash and room charge procedures according to policies.
• Take and deliver room service orders to guests.
• Maintain communication with bartenders and restaurant managers to ensure guest satisfaction.
• Respond to customer needs, issues, comments, and problems to ensure quality experience and future sales; report issues to shift supervisor.
• Assist in seating and greeting guests when necessary.
• Assist in cleaning, clearing, and resetting tables.
• Clean and restock service items.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to read, write, and communicate in English with guests in person and over the phone.
• One year of employment in a related field preferred.
• Must be 18 years of age.
• Ability to work effectively in a team environment.
• Ability to move quickly and stay organized.
• Food Handler and TIPS certification.
• Availability to work weekends and/or holidays; scheduled days and times vary based on need.

DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. For accommodation requests during the application process, contact [e-mail] or call [phone].