On-Call Security Operations Leader - Part-Time Shifts

Northeast Security; Boston (MA); On-site; USD 32,000 - 45,000; Part time

Job summary

Northeast Security, Inc. in Boston, MA is seeking a Security Operations Manager for on-site oversight at premiere sites. The role includes coordinating schedules, ensuring staffing of posts, and maintaining compliance with facility procedures.

On-call duties and weekend/holiday coverage are required. Candidates should have 5+ years in account management, strong leadership, and excellent English communication.

Qualifications

• Must have five years of Account management experience.
• Knowledge of Winteam preferred.
• Security management is preferred.
• Customer Service Experience preferred.
• Previous security supervisor experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.
• Ability to communicate clearly and effectively in English (both written and verbal).
• Must be available to be on call 24/7 for emergencies.

Responsibilities

• Design and optimize work schedules for regular and special assignments.
• Assist account managers with filling shifts with floaters.
• Ensure that trained personnel staff all posts.
• Ensure personnel follow security procedures and policies.
• Review and approve reports and duty logs.
• Notify clients and upper management of serious incidents.
• Maintain effective communications with personnel.
• Counsel and motivate personnel; provide discipline when needed.
• Support upper management in staff development and retention programs.
• Keep personnel updated on procedure changes.

Skills

Leadership skills

Client Management Skills

Strong communication

Problem solving

Customer service

Security operations knowledge

Attention to detail

Discipline enforcement

Team motivation

Education

High School Diploma

Tools

WinTeam

Job description

Northeast Security, Inc. in Boston, MA is seeking a Security Operations Manager for on-site oversight at premiere sites. The role includes coordinating schedules, ensuring staffing of posts, and maintaining compliance with facility procedures.

On-call duties and weekend/holiday coverage are required. Candidates should have 5+ years in account management, strong leadership, and excellent English communication.