On-Call Resident Assistant-Safe House

The Salvation Army; City of Elmira (NY); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Paid holidays

403B plan

Short-term disability

Free parking

Job summary

The Salvation Army Elmira Corps seeks an On-Call Resident Assistant to support residents at the Elmira Safe House. The role covers a 24/7 shelter environment, ensuring safety, confidentiality, and a supportive atmosphere for domestic violence victims.

You will assist with basic needs, provide victim services, maintain records, and help enforce program policies while adhering to NYS reporting requirements. Evening/weekend on-call shifts may be required.

Qualifications

• High school diploma or GED with one year relevant experience.
• Good communications skills.
• A good understanding of program needs.
• A strong willingness to improve self and to help others.

Responsibilities

• Provide coverage to maintain 24/7 Safehouse shelter operations.
• Assist Safehouse residents with basic needs.
• Provide direct victim services including counseling support, follow up, crisis hotline, referrals, and assistance with NYS OVS claims.
• Maintain case records and summary logs; complete reports as directed.
• Follow and enforce established policies and procedures with residents.
• Fulfilling NYS mandated reporting requirements and informing the Director as needed.
• Fill staff schedules to ensure 24-hour coverage; assist with facility upkeep and cleaning.
• Maintain confidentiality and HIPAA compliance; perform any other duties as assigned.

Skills

Good communications skills

Understanding of program needs

Willingness to improve self and help–

Education

High school diploma or GED

Job description

Overview

Seeking an On-Call Resident Assistant to join our Elmira Corps Safe House.

Our On Call opportunities offer:

• Generous time off every year including 14 paid holidays and sick time
• Tax Deferred Annuity (403B)
• Eligibility for Short Term Disability
• Free parking

SCOPE AND PURPOSE OF POSITION:

To provide coverage in our Safehouse Domestic Violence Shelter, open 24 hours a day, 7 days per week for victims of domestic violence. Responsible for the supervision of residents and the general management of the program. Residence Assistant insures a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of the program and agency.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist Safehouse residents with basic needs
• Provide direct victim services that may include:
  • Support counseling with Safehouse Residents
  • Follow up contact through in-person contacts, telephone contacts or written communications
  • Crisis Hotline counseling
  • Providing information and referrals
  • Assisting with the filing of NYS Office of Victim Services compensation claims including making victims aware of the availability of the program
• Maintain case records and summary logs. Complete reports as directed.
• Follow and enforce established policy and procedures with the residents of the shelter.
• Fulfilling the mandated NYS requirements by reporting suspected child abuse and neglect and provide pertinent information to the Director.

• Filling in staff schedule as needed to maintain 24 hour coverage of the Safehouse shelter.
• Assist as necessary to maintain the shelter in regulatory status including cleaning of the facility.
• Maintain confidentiality and adhere to HIPAA Regulations.
• Any other duties as assigned by the Safehouse Director and/or Commanding Officers.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

High school diploma or GED with one year relevant experience.

Good communications skills.

A good understanding of program needs.

A strong willingness to improve self and to help others.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.