On-Call PRN Clinical Supervisor - Response Services

Huddle Up; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Part time

Job summary

Huddle Up seeks a motivated on-call PRN clinical supervisor passionate about improving behavioral health services. The role focuses on crisis management, collaborating with teams to deliver high-quality support using innovative technologies. Ideal candidates possess a Master’s degree, robust clinical experience, and a passion for technological integration in mental health.

Qualifications

• Master's degree required.
• Independent clinical license necessary.
• 5+ years in behavioral health experience required.

Responsibilities

• Manage crisis support processes and give staff direction.
• Review assessments and ensure quality service delivery.
• Monitor communications and handoffs for staff.

Skills

Crisis Management

Behavioral Health

Communication

Education

Master’s degree in psychology, nursing, social work, or related field

Job description

What We Do:

NeuroFlow is a digital health company combining workflow automation, engagement tools, and applied AI to promote behavioral health integration in all care settings. NeuroFlow’s suite of HIPAA-compliant, cloud-based tools simplify remote patient monitoring, improve risk stratification, and facilitate collaborative care. With NeuroFlow, care teams can finally bridge the gap between behavioral and physical health to improve outcomes and reduce the cost of care.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. We have an ‘own the whole product’ mentality and teamwork is pivotal to our success - open and frequent communication within and across departments is not only encouraged but expected. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact for care teams and users across the country.

How You Will Help:

We’re looking for a mental health on-call PRN clinical supervisor with a background in delivering crisis mental health services. You will manage direct patient services using innovative technology while also ensuring adherence to the highest quality service delivery of your team of direct reports.

Responsibilities:

On-Call PRN Clinical Supervisors must demonstrate the ability to:

80% - Manage risk by developing and overseeing emergency and crisis support processes:

• Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases.
• Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis
• Be available to cover Response Services for staff performing a suicide assessment
• Identify areas for workflow improvement and work collaboratively to improve service delivery.

20% - Ensure adherence to the highest quality service delivery:

• Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals
• Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process.
• Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients.
• Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift.

This position requires on-call coverage that can include weekdays, weekends and holidays.

The hours for this position are between 9am - 8pm ET. Shifts include 9am-2:30pm, 2:30pm-8pm, 9am-5pm, and/or 9am-8pm depending on need.

About You:

• You have at least a Master’s degree in psychology, nursing, social work, or related field
• You have a independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT)
• You have 5+ years of behavioral health experience
• You have experience with adolescents (preferred)
• You are professional and organized in both written and verbal communication
• You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges.
• You are passionate about using technology and innovation to improve access to behavioral health services
• You have strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice

This role pays at an hourly rate of $10 with an additional $50 for each coverage or consultation needed during the shift (i.e., Flic button notification for coverage or emergency situation).

On-Call PRN Clinical Supervisors are expected to cover at least 2 holidays per year and 2 weekend shifts a month.