ON CALL PC/Smart Device/IT Technician

Geeks on Site; Oak Hill (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in IT services seeks an On-Call Technician to provide premium tech support to residential and small business customers. The role includes troubleshooting, installation of smart devices, and maintaining various computer systems. The position is contract-based, requiring independent work and a valid driver's license.

Benefits

Gas expenses covered for over 20 miles

Commission available for parts purchased

Qualifications

• Minimum 2 years of professional tech support experience.
• Experience in PC imaging and configuration.
• Knowledge of smart devices and systems.

Responsibilities

• Maintain computer systems and troubleshoot errors.
• Install and configure smart home products.
• Provide technical support and client tutorials.

Skills

Tech Support

PC Hardware Setup

Networking

Smart Device Installation

Education

High School Diploma

Job description

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Our Company

We are a nationwide company with over 20 years of experience as a market leader providing premium quality computer repair and IT support services. We are currently looking for field technicians to service our residential and small business customers.

Our Company

We are a nationwide company with over 20 years of experience as a market leader providing premium quality computer repair and IT support services. We are currently looking for field technicians to service our residential and small business customers.

The On-Call Technician is responsible, accountable, and able to work in an unsupervised location, facing clients directly. You could be tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support. You could also be responsible for the installation and configuration of TV, surveillance, automation and networked systems in mainly residential, but also commercial spaces.

Please note, this is a 1099 independent contractor position. You are also responsible for tools, having your own vehicle and valid driver's license and vehicle maintenance.

Duties may include:

• Configuring email accounts using Mail, Outlook and Outlook Express
• In-depth knowledge and usage of Windows operating systems
• PC imaging, hardware diagnostics and configuration
• TCP/IP, Routers, WAPs, Wireless, Mesh and other networking devices
• Spyware/Adware removal tools as well as antivirus programs
• Must be comfortable with all facets of PC and laptop hardware setup and maintenance; including installation and configuration of hard drives, NICs, printers, and other PC accessories
• Experience with Mac is preferred but not required
• Installation and setup of smart home/IoT products
• Assist with connecting and troubleshooting smart home products and hubs (TV/Camera/ Doorbell installations)
• Provide clients with basic tutorials so they understand software
• Assist clients with warranty and troubleshooting issues
  
  

Requirements

• 2 year minimum professional experience providing Tech Support
• High School Diploma or equivalent
• PC imaging and configuration experience
• Troubleshoot hardware and network issues
• Aptitude for helping people use and understand the technology
• Ability to learn on the job
• In-depth knowledge and usage of smart devices and their systems
• Experience in smart device installation, hardware diagnostics and configuration
• Able to climb ladders, work at heights and lift and carry items unassisted
• Must have a knowledge of general construction and electrical principles
  
  

Benefits

We will cover expenses for gas in excess of 20 miles (one-way), and other site-related expenses. You will be compensated between $40 - $45 / hour for time on-site. Commision available for parts purchased for customers.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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