On-Call Patient Navigator

Colorado Coalition; Denver (CO); Hybrid; USD 28,433 - 34,632; Part time

Benefits offered by this job

Health insurance

Dental/Vision plans

Paid time off

Job summary

The Colorado Coalition for the Homeless seeks a Part-Time On-Call Patient Navigator to help patients overcome barriers in obtaining eye care. This role provides case management and navigation to ensure patients receive recommended services and keep eye appointments, located at 2130 Stout Street, Denver, CO.

Responsibilities include coordinating eye clinic operations, scheduling exams, arranging transportation, and maintaining patient communications.

Qualifications

• High School diploma required.
• Two years of experience in a health care setting, preferably eye care.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist in scheduling eye exams and specialty services.
• Coordinate appointment transportation and ensure notes and results are ready at time of appointment.
• Support eye clinic operations and client care; provide health information and emotional support.
• Coordinate Eye Clinic operations and monitor inventory.
• Coach and support volunteers and staff; represent the program professionally.

Skills

Bilingual English/Spanish

Healthcare navigation

Education

High School diploma

Job description

This position will be posted for a minimum of 5 days.

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

The Colorado Coalition for the Homeless seeks a Part‑Time On‑Call Patient Navigator to assist patients in overcoming barriers they may encounter in obtaining eye care. This position is responsible for providing case management and navigation services to ensure patients receive recommended services and keep eye appointments. This position is located at 2130 Stout Street, Denver, Colorado 80205 and reports to the Eye Clinic Program Manager.

Additional Requirement

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

Essential Job Functions

• Integrates Patient Navigation services in partnership with existing Stout Street Health Center staff.
• Assists in scheduling appointments for eye exams and specialty services. Ensures all required medical notes and diagnostic test results are available at time of appointment.
• Assists in eye clinic flow and operation, while maintaining the utmost client care by providing relevant and appropriate health information and emotional support.
• Assists in arranging transportation and helping clients arrive at scheduled appointments on time.
• Monitors and maintains database for patients with serious eye conditions, including compliance with prescribed treatments.
• Works closely with volunteer staff of eye clinic, including doctors to achieve client’s eye care needs.
• Assists with scheduling volunteer staff on a monthly basis.
• Assists in coordinating Eye Clinic operations.
• Monitors and maintains inventory.
• Coaches and supports volunteers and staff.
• Acts as a program representative and sets an example for staff.
• Performs other duties as assigned.

Qualifications Summary

• High School diploma required.
• Two years of experience in a health care setting, preferably eye care.
• Bilingual (English/Spanish) preferred.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$20.64 - $25.14 an hour

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE

Benefits

• Health Insurance - HMO or PPO
• Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
• Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching
• Extensive paid time‑off, including holidays, sick leave, and vacation

The effective date for your benefits will be the first of the month following your date of hire.

The Colorado Coalition for the Homeless is committed to delivering services, making employment‑related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.