On-Call Patient Financial Counselor

Kaiser Permanente; Anaheim (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

KAISER is seeking a Financial Counselor in Anaheim, California. The role provides financial counseling to patients, identifies third party liability and other payer sources, and coordinates with care teams to secure coverage or direct billing options.

It requires reviewing patient information and determining eligibility for Medical Financial Assistance and government programs. The position is on-call with variable days and hours, requiring strong communication and knowledge of payer sources.

Qualifications

• Minimum of three (3) years of relevant experience in Health Care billing, collections or Financial Counseling.
• Typing 35 WPM or as required by Medical Center.
• Ability to demonstrate knowledge of and to utilize Government Programs and alternate payer sources (Workers Compensation, TPL, COB, Commercial, etc.).

Responsibilities

• Upholds Kaiser Permanente policies, procedures, and applicable laws.
• Confidentially obtains and reviews patient financial information and coordinates with admissions for payer source.
• Interviews patients to determine financial status and makes arrangements for payment or enrollment in government programs.
• Completes Medical Financial Assistance applications based on analysis of patient information.
• Provides guidance to support staff and informs physicians on new processes.
• Acts as a patient advocate and references external social services for referrals.

Skills

Financial Counseling

Patient Billing

Health Care Collections

Government Programs

Registration & Admissions

Education

High School Diploma/GED

Medical Terminology Certificate

Tools

Foundations

Job description

KAISER is seeking a Financial Counselor in Anaheim, California. The role provides financial counseling to patients, identifies third party liability and other payer sources, and coordinates with care teams to secure coverage or direct billing options.

It requires reviewing patient information and determining eligibility for Medical Financial Assistance and government programs. The position is on-call with variable days and hours, requiring strong communication and knowledge of payer sources.