On-Call Medical Equipment Delivery Specialist

Performance Home Medical; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

401k

EAP

8 paid holidays

Job summary

Performance Home Medical in Houston, TX is hiring a Delivery Technician to join our fast-paced Operations Team. You will handle daily deliveries, equipment setup, patient screening, and service follow-up, while providing compassionate support in a clinical setting.

We value reliability, clear communication, and teamwork. The role includes on-call duties, multi-site work, and a strong emphasis on patient care with training provided.

Qualifications

• Ability to work at multiple sites.
• Excellent communication skills, both verbal and written.
• Positive attitude and willingness to assist the team.
• Highly organized and detail - oriented.
• Strong customer service and interpersonal relationship skills, both in-person and over the phone.
• Technologically proficient with strong computer skills.
• Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.
• Problem solver with a demonstrated track record of high performance.
• Responsible and reliable.
• Have a valid driver's license with a clean driving record (current driving abstract must be presented). Will be able to lift 90lbs repeatedly throughout the day.

Responsibilities

• Perform daily administrative tasks.
• Troubleshooting patient issues with equipment and service in-person and over the phone.
• Data entry and scanning.
• Procuring and completing any necessary documentation required by Performance Home Medical and contracted insurance companies.
• Perform basic warehouse duties (i.e. receiving, stocking, and cleaning).
• Operate phone systems in a professional manner.
• Greet patients in a clinical setting and complete screening questionnaires.
• Perform daily deliveries including set up, service, and explanation of equipment.
• Troubleshooting patient issues with equipment and service.
• Clean/maintain company vehicles, property, and equipment after daily usage.
• Rotating afterhours and weekend on-call schedule.

Skills

Customer service

Communication

Organization

Detail oriented

Multitasking

Reliable

Driving

Lifting capability

Team collaboration

Job description

Performance Home Medical in Houston, TX is hiring a Delivery Technician to join our fast-paced Operations Team. You will handle daily deliveries, equipment setup, patient screening, and service follow-up, while providing compassionate support in a clinical setting.

We value reliability, clear communication, and teamwork. The role includes on-call duties, multi-site work, and a strong emphasis on patient care with training provided.