On-Call Library Assistant I

Seminole, City of (FL); Florida; On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The City of Seminole is seeking a paraprofessional library assistant for an on-call position. You will handle front-desk duties, check-in/check-out materials, assist with reference and reader's advisory inquiries, and support youth, adult, and circulation activities while following library policies.

The role requires a high school diploma and at least two years of library-related experience, proficiency with office software, and the ability to work varied hours.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years related library experience.
• Proficient in MS Office and library equipment.
• Ability to follow verbal and written instructions.

Responsibilities

• Greets the public and provides general information about the Library.
• Assists patrons with checking in/out library materials.
• Responds to reference inquiries and assists with readers' advisory.
• Demonstrates knowledge of library collection and resources.
• Conducts program room tours and assists with library programs as needed.
• Shelves returned materials and prepares spaces for opening/closing.
• Maintains awareness of departmental policies and procedures.
• Communicates effectively with staff and patrons and handles conflicts tactfully.
• Maintains statistics and performs other duties as assigned.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Two years library experience

Tools

MS Office

Library equipment

Job description

Paraprofessional library position, which involves performing various administrative, clerical, technical, or skilled tasks. Duties involve a variety of tasks which are performed in accordance with established Library policies, procedures, and practices, but which require the application of independent judgment, creative thinking and clerical knowledge.

This is an On-Call/Variable hour position and will not have a set schedule.

Essential Position Functions:

• Greets the public in a courteous and professional manner, provides general information regarding the Library and refers questions as appropriate.
• and its services to patrons.
• Assists patrons with checking in and checking out of library materials.
• Responds to reference and reader's advisory inquiries. .
• Demonstrates knowledge of the library collection, including basic reference and electronic resources.
• Conducts tours, assists with program rooms, p, and library programs, as needed.
• Shelves returned materials.
• Assists in preparation for opening and closing of Library.
• Demonstrates knowledge of all applicable departmental/division policies and procedures.
• Practices good communication skills with other staff and members of the public.
• Handles conflicts or disputes with tact and professionalism, maintaining a positive and equitable environment.
• Maintains appropriate statistics.
• Performs other job related duties as assigned.

Adult & Information Services Division:

• Assigns patrons to study rooms and monitors their usage.
• Provides instruction and assistance to patrons and staff in the use of Library equipment (e.g., computers, printers, scanners).
• Guides patrons in uploading, downloading, and managing files across multiple platforms and devices.
• Escorts patrons to relevant areas of the library and assists them in retrieving the requested materials.
• Assists in the use of online services such as eBooks, digital audiobooks, and library databases, ensuring patrons can effectively navigate and utilize these resources.
• Retrieves and processes periodicals and newspapers as assigned.
• Utilizes cloud storage services to efficiently store, edit, and share work-related documents and files.

Circulation Division:

• Performs a variety of responsibilities, including creating and maintaining library patron accounts, and checking in and out library materials.
• Supervises the emptying of book drop numerous times daily, including checking in of materials.

Youth Services Division:

• Provides basic computer assistance for patrons.
• Supervise teen volunteers as needed.
• Straightens the Children's Area including bookshelves, craft area, tables, and computer area.

Graduation from an accredited high school or possession of an acceptable equivalency diploma. Minimum of two (2) years related library experience. Proficient in the use of office productivity software and equipment. Ability to follow verbal and written instructions. Ability to work varying schedules.

Physical Requirements:

• Ability to utilize a computer.
• Ability to lift and carry books and other Library materials weighing up to approximately twenty-five (25) pounds.
• Ability to set up program rooms, including, but not limited to setting up tables, chairs, and operating the movable walls.

Working Conditions:

Performs professional and administrative work in an office environment and library setting.

Standards for Professional Appearance:

The image that the City of Seminole projects to the public is reflected in the appearance of our employees. Simply stated, employees should look clean, neat, well-groomed and should be dressed safely and appropriately for the work they will be doing. Employees are expected to use good judgement in their appearance and grooming, keeping in mind the nature of their work and the professional image that we wish to project to our community as representatives of the local government.

Below are a few guidelines for professional appearance*:

• Clothing should be neat, clean, appropriate for the workplace, professional, and should not constitute a safety hazard.
• Personal appearance includes good personal hygiene.
• Facial hair should be clean-shaven or be well-groomed. (This does not supersede any departmental standards regarding facial hair.)
• Visible body piercings or adornments shall be limited to two earrings per ear, unless approved by the City Manager. Other visible body piercings, including but not limited to: nose piercings, gauges, lip piercings, tongue piercings, eyebrow piercings, are prohibited.
• Jewelry may be restricted for safety reasons, based on the position.
• Hair styles should be neat, professional, and appropriate for the workplace. Hair dye, if used, should be selected from the range of naturally occurring hair colors.

Additionally, the following conditions apply to visible tattoos*:

• Tattoos shall not be visible above the collar level of a crew neck tee shirt
• Tattoos on the hand shall not extend past the first knuckle, closest to the wrist. Tattoos on the palm of the hand are not permitted. One discreet tattoo in the form of a solid, single color ring, not to exceed 8 mm in width, is permitted on the wearer’s ring finger (not thumb), between the first and second knuckle of the finger.
• The display of unprofessional or offensive tattoos or brands, (nudity or violence, sexually explicit or vulgar art, words, phrases, profane language, symbols to incite negative reactions, initials or acronyms that represent criminal or oppressive organizations) are strictly prohibited.
• The Department Head or City Manager reserve the right to require any tattoo to be covered.

*The City of Seminole does provide medical and religious accommodations. Employees who would like to request additional information regarding religious or medical accommodations in the workplace may contact the Human Resources Director.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.