On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri

Geeks on Site; Waldorf (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

A tech support company is seeking reliable on-call field technicians to provide onsite support for desktops and laptops. Key responsibilities include diagnosing and repairing software and hardware issues, as well as assisting residential and small business clients. Ideal candidates will have 2+ years of experience in IT support, a reliable vehicle, and strong communication skills. This part-time contractor role offers competitive pay and flexibility in scheduling.

Benefits

Pay: $40-$45/hour on-site

Gas reimbursement for travel over 20 miles

Flexible schedule

Qualifications

• 2+ years of experience in PC/Mac repair and IT support.
• Familiarity with Windows 10 & 11, macOS, and basic troubleshooting.
• Strong communication and customer service skills.

Responsibilities

• Diagnose and repair hardware and software issues on Windows and Mac devices.
• Assist with internet connectivity issues.
• Document service visits and escalate complex issues.

Skills

PC/Mac repair

Troubleshooting

Customer service

Tools

Bootable USB

Windows installation media

Screwdriver

Job description

Location:

Multiple U.S. Cities (Onsite Support)

About the Role:

We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting. You'll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs.

This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently.

Key Responsibilities:

• Diagnose and repair hardware and software issues on Windows and Mac devices.
• Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues).
• Perform full clean-ups and tune-ups for slow or unresponsive systems.
• Reset Windows passwords and assist clients with account access issues.
• Assist with internet connectivity issues (wired and wireless).
• Replace internal components like fans, hard drives, or RAM.
• Reinstall or repair operating systems using USB or disk media.
• Add shortcuts or tools (e.g., remote support access) as instructed.
• Provide basic training or walkthroughs to clients post-service.
• Document your service visit and escalate complex issues when needed
  
  

Requirements

• 2+ years of experience in PC/Mac repair and IT support.
• Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
• Ability to work with limited instructions and troubleshoot independently.
• Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.).
• Reliable vehicle and valid driver's license.
• Strong communication and customer service skills.
• Comfort working with clients in residential or office settings
  
  

Benefits

• Pay: $40-$45/hour on-site
• Gas reimbursement for travel over 20 miles (one way)
• Flexible schedule — accept jobs when available
• Part-time 1099 contractor role
  
  

Note: This is a 1099 independent contractor role. You'll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.