On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin

Geeks on Site; Schaumburg (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A tech service company is seeking skilled on-call IT Field Technicians to provide onsite troubleshooting for residential and small business clients across various U.S. cities. The role requires a minimum of 2 years of IT support experience, proficiency in diagnosing Windows and Mac issues, and the ability to work independently. Technicians will enjoy a competitive pay of $40-$45 per hour with a flexible schedule tailored to their availability.

Benefits

Gas reimbursement for travel over 20 miles

Fully flexible schedule

National tech service brand affiliation

Qualifications

• 2+ years of IT support experience, ideally in the field.
• Comfortable with Windows 10/11, macOS, and BIOS-level troubleshooting.
• Reliable vehicle and valid driver's license.

Responsibilities

• Diagnose and resolve hardware and software issues on Windows and Mac devices.
• Perform clean-ups and system tune-ups for slow/unresponsive machines.
• Assist with wired and wireless internet connectivity issues.

Skills

IT support experience

Troubleshooting

Communication skills

Independence

Tools

Diagnostic tools

Bootable USBs

Screwdrivers

Job description

Location: Multiple U.S. Cities (Onsite Client Support)

Job Type: 1099 Independent Contractor (On-Call)

Pay: $40-$45 per hour (on-site)

Schedule: Flexible / On-Demand - You accept jobs based on your availability

Reimbursement: Mileage reimbursement for travel over 20 miles (one way)

Important Note - Read Before Applying

This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor.

We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.

You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.

About The Role

Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.

You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.

Key Responsibilities

• Diagnose and resolve hardware and software issues on Windows and Mac devices
• Troubleshoot OS problems: boot errors, blue/black screens, login failures
• Perform clean-ups and system tune-ups for slow/unresponsive machines
• Assist with wired and wireless internet connectivity issues
• Replace hardware components: hard drives, fans, RAM, etc.
• Reinstall or repair Windows/macOS using bootable USB or recovery tools
• Setup and troubleshoot commercial printers and scanners
• Add remote support tools or desktop shortcuts as needed
• Educate clients with basic how-to or post-service guidance
• Document service details and escalate complex problems if necessary

Requirements

• 2+ years of IT support experience, ideally in the field
• Comfortable with Windows 10/11, macOS, and BIOS-level troubleshooting
• Skilled in hardware replacement and component-level repair
• Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
• Familiarity with commercial printers/scanners is a plus
• Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
• Reliable vehicle and valid driver's license
• Strong communication skills and a professional attitude
• Ability to work independently and manage your own time

Benefits

What You Get

• Competitive on-site pay: $40-$45/hour
• Gas reimbursement for travel over 20 miles (one way)
• Fully flexible schedule — you only accept jobs when you're available
• Be part of a nationally recognized tech service brand
• Dispatching, client communication, and billing are handled for you

What To Expect After You Apply

• Intro call with one of our recruiters
• Electronic onboarding (contractor paperwork, policies, etc.)
• Submit a mandatory background check
• Provide your preferred availability through our technician portal
• Get access to our CRM and start receiving on-call job opportunities in your area

Great For Techs Who...

• Want part-time, flexible work without fixed hours
• Enjoy working independently and solving a wide range of tech issues
• Are looking to supplement their income with on-demand tech work