On-Call IT Field Technician — Flexible, Onsite Roles

Geeks on Site; University City (MO); On-site; USD 41,000 - 55,000; Full time

Job summary

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

We hire experienced Field IT Technicians to support residential and small business customers. Primary focus is computer troubleshooting, networking support, printer configuration, and on-site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.

Qualifications

• Two or more years of IT support or field service experience.
• Strong networking and diagnostic skills.
• Reliable transportation and valid driver's license.
• Ability to work independently and provide professional customer service.
• Ability to lift up to 50 lbs.
• Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.

Responsibilities

• Troubleshoot and repair Windows and macOS issues.
• Resolve WiFi, router, and wired network problems.
• Install and configure printers and scanners.
• Replace or upgrade hardware components.
• Reinstall operating systems using bootable tools.
• Document work and communicate clearly with customers.
• Install and support POS systems and run Cat5e or Cat6 cabling.
• Perform outdoor TV mounting and basic AV setup.

Skills

IT support

Networking

Troubleshooting

Customer service

Tools

RJ45 tools

Cable tester

Laptop

Drill

Screwdrivers

Job description

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

We hire experienced Field IT Technicians to support residential and small business customers. Primary focus is computer troubleshooting, networking support, printer configuration, and on-site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.