On-Call IT Field Technician -Appleton, WI-NOW

Geeks on Site; Oshkosh (WI); Hybrid; USD 55,104 - 61,992; Part time

Benefits offered by this job

$40–$45 per hour for on-site time

Flexible scheduling

National brand recognition

Support team available

Job summary

A national IT services provider is looking for an On-Call IT Field Technician in Oshkosh, WI. This position offers flexible hours and competitive pay ranging from $40 to $45 per hour for on-site support of PCs, Macs, and printers. Candidates should have at least 2 years of IT support experience and be skilled in troubleshooting hardware and network issues. Join a dynamic team where you can manage your availability and grow your technical expertise.

Qualifications

• 2+ years of field IT support experience with computers and printers.
• Familiarity with Canon, HP, and other common printer brands.
• Knowledge of troubleshooting error codes and conflicts.

Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems.
• Resolve boot errors, OS issues, and login problems.
• Set up or troubleshoot Wi-Fi and wired internet connections.

Skills

Field IT support experience

Troubleshooting Windows and macOS

Printer configuration and support

Problem-solving skills

Customer communication

Tools

Bootable USB

Screwdriver set

Job description

On-Call IT Field Technician – Appleton, WI (NOW)

Join our technician network as an on‑call, independent contractor providing on‑site support for PCs, Macs, printers, and scanners across multiple U.S. cities. This role offers flexible scheduling, with hourly pay ranging from $40 to $45 for on‑site time.

Important Note

This is an on‑call, 1099 independent contractor position with no guaranteed hours. You receive job opportunities based on your location and stated availability, and you decide which jobs to accept.

About Geeks On Site

Geeks on Site has delivered trusted, on‑site IT and technical support to homes and businesses nationwide for over 20 years. We are expanding our network of skilled on‑call technicians to meet the growing demand for in‑person support—including computers, networks, printers, and more.

About the Role

We are hiring field IT technicians who can confidently support residential and small business customers. Work includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners, such as Canon MF printers and G‑series models.

Key Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi‑Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post‑service support
• Document service visits and elevate complex issues as needed

Requirements

• 2+ years of field IT support experience with computers and printers
• Familiarity with Canon, HP, and other common printer brands
• Knowledge of error‑code troubleshooting (e.g., Canon 1700, boot issues, driver conflicts)
• Experience with both Windows 10/11 and macOS troubleshooting
• Personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver’s license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

Benefits

• $40–$45 per hour for on‑site time
• Flexible scheduling – accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and technical support team available to assist remotely

What to Expect After You Apply

• Intro Call – a recruiter will contact you for a quick chat
• Onboarding – complete paperwork and tax forms electronically
• Background Check – mandatory before activation
• Set Your Availability – enter your availability in our tech portal
• Start Receiving Jobs – you’ll be dispatched jobs based on proximity & skills

Join Our Technician Network

If you’re a reliable, tech‑savvy field technician with hands‑on printer experience and a flexible schedule, we’d love to hear from you.