On-Call IT Field Technician -Appleton, WI-NOW

Geeks on Site; Fond du Lac (WI); Hybrid; USD 55,104 - 61,992; Full time

Benefits offered by this job

Flexible scheduling

National brand recognition

Continuous job offers

Remote tech support

Job summary

A leading tech support firm is looking for an On-Call IT Field Technician to provide onsite support across multiple U.S. cities. Candidates should have field IT experience, proficiency in troubleshooting both Windows and macOS systems, and the ability to work independently. This entry-level role offers a flexible schedule and pays $40–$45 per hour based on service time.

Qualifications

• 2+ years of field IT support experience, including computer and printer work.
• Familiarity with Canon, HP, and other common printer brands.
• Knowledge of error code troubleshooting.
• Experience with both Windows (10/11) and macOS troubleshooting.
• Reliable vehicle and valid driver's license.

Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems.
• Resolve boot errors, OS issues, and login problems.
• Set up or troubleshoot Wi‑Fi and wired internet connections.
• Document service visits and elevate complex issues as needed.

Skills

Field IT support experience

Printers troubleshooting

Windows troubleshooting

macOS troubleshooting

Error code troubleshooting

Tools

Bootable USB

Screwdriver set

Job description

On-Call IT Field Technician - Appleton, WI NOW

Join to apply for the On-Call IT Field Technician - Appleton, WI NOW role at Geeks on Site.

Location: Multiple U.S. Cities (Local, Onsite Support)

Job Type: Independent Contractor (1099)

Pay: $40–$45/hour (on-site)

Schedule: Flexible – You accept jobs based on your availability

⚠️ Important Note: This is an on‑call, 1099 independent contractor role with no guaranteed hours. You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.

About Geeks On Site: Geeks on Site has been delivering trusted, on‑site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on‑call technicians to meet growing demand for in‑person support — including computers, networks, printers, and more.

About The Role: We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G‑series ink absorber error codes (e.g., 1700). You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi‑Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post‑service support
• Document service visits and elevate complex issues as needed

Requirements

• 2+ years of field IT support experience, including computer and printer work
• Familiarity with Canon, HP, and other common printer brands
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
• Experience with both Windows (10/11) and macOS troubleshooting
• Must have personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver's license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

Benefits

• $40–$45 per hour for on‑site time
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely

What to Expect After You Apply

• Intro Call – A recruiter will contact you for a quick chat
• Onboarding – Complete paperwork and tax forms electronically
• Background Check – Mandatory before activation
• Set Your Availability – You enter your availability in our tech portal
• Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Join Our Technician Network: If you're a reliable, tech‑savvy field technician with hands‑on printer experience and a flexible schedule, we’d love to hear from you.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting

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