A leading tech support company is seeking an On-Call IT Field Technician to provide onsite support for residential and small business clients. The role offers flexibility in scheduling and allows technicians to accept jobs based on their availability. Key responsibilities include troubleshooting Windows and macOS issues, resolving network problems, and installing printers. Compensation starts at $35/hour, with additional pay for specialized tasks such as outdoor TV mounting. This position requires self-motivation and strong customer service skills.
Qualifications
Two or more years of experience in IT support or field service.
Reliable transportation and valid driver’s license.
Ability to work independently.
Responsibilities
Troubleshoot and repair Windows and macOS issues.
Resolve WiFi, router, and wired network problems.
Document work and communicate clearly with customers.
Skills
Troubleshooting and repair of Windows and macOS
Strong networking and diagnostic skills
Professional customer service skills
Ability to lift up to 50 lbs
Tools
Laptop
Power drill
Cable tester
Screwdrivers
RJ45 tools
Job description
A leading tech support company is seeking an On-Call IT Field Technician to provide onsite support for residential and small business clients. The role offers flexibility in scheduling and allows technicians to accept jobs based on their availability. Key responsibilities include troubleshooting Windows and macOS issues, resolving network problems, and installing printers. Compensation starts at $35/hour, with additional pay for specialized tasks such as outdoor TV mounting. This position requires self-motivation and strong customer service skills.