On-Call Front Desk Associates - LA and OC

Action Property Management, Inc.; Louisiana; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a premier HOA management company as an On Call Front Desk Associate, where your role is essential in creating a welcoming atmosphere for residents and guests. This part-time position offers flexibility, allowing you to sign up for shifts while providing concierge services and maintaining the Front Desk area. With a commitment to excellence and a supportive company culture, you'll find opportunities for career growth and a comprehensive benefits package. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity for you to make a meaningful impact in your community.

Benefits

Comprehensive benefits package

On-going training

Opportunities for career growth

Values driven company culture

Generous paid time off

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Understanding of association's governing documents is a plus.

Responsibilities

• Greet residents, guests, and visitors at the Front Desk professionally.
• Monitor lobby activity and maintain access control.
• Complete Daily Activity Reports and address resident concerns.

Skills

Customer Service

Communication Skills

Concierge Services

Access Control Monitoring

Education

High School Diploma

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management, the leader in community management, is seeking part-time ON CALL Front Desk Associates to join our team to fill in at various luxury associations throughout Los Angeles and Orange County.

Some cities include but are not limited to:

• Downtown LA
• West LA
• Long Beach
• Irvine

Job Responsibilities

• Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.
• Maintain the appearance of the Front Desk area, Lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Receive and distribute resident parcels.
• Answer and direct incoming phone calls.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Why Join Action?

• Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor.

We offer our Team Members the following:

• Comprehensive benefits package for qualifying employees.
• On-going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values driven company culture that encourages teamwork and excellence.

$18 - $27 an hour

Scheduled: Varies; Must have a flexible schedule and must be willing to drive to various locations across LA and OC.

On-Call Front Desk Associates have the ability to sign up for open shifts ahead of time and also might be called in for emergency situations.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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