On-Call Food Server: Guest Experience & Upsell

Mohegan Sun; Connecticut; On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Native American Preference

Job summary

Mohegan Sun is seeking a friendly Food Server to join our dining team. You will take guest orders, input them into the POS, and ensure accurate service at tables and in guest rooms. Upsell products and maintain high standards of hospitality in a fast-paced environment.

Responsibilities include handling payments, setting and clearing stations, and supporting opening/closing tasks. Experience in guest service and solid communication are essential for success.

Qualifications

• Previous guest service experience.
• Excellent written and verbal communication.
• Knowledge of beverage service guidelines and state liquor laws.

Responsibilities

• Takes guest orders and enters them into the POS system.
• Active upselling and endorsements at service opportunities.
• Prepares and maintains table setups and busing per standards.
• Delivers food and beverages to tables and rooms per service steps.
• Processes payments accurately and follows tendering procedures.

Skills

Guest service

POS knowledge

Upselling

Communication

Tray handling

Tools

POS system

Job description

Mohegan Sun is seeking a friendly Food Server to join our dining team. You will take guest orders, input them into the POS, and ensure accurate service at tables and in guest rooms. Upsell products and maintain high standards of hospitality in a fast-paced environment.

Responsibilities include handling payments, setting and clearing stations, and supporting opening/closing tasks. Experience in guest service and solid communication are essential for success.