On-Call Food & Beverage Team Member

Cherokee Nation Entertainment; Roland (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Concerts & Events experience

Job summary

Cherokee Nation Entertainment is seeking On-Call Food & Beverage team members to provide friendly, professional service at concerts, VIP events, and busy casino days. Roles include cocktail server, bartender, buffet server, and more, with opportunities to contribute to a high-volume operation.

Responsibilities include delivering beverages, maintaining safety standards, and assisting across departments as needed.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED preferred; equivalent experience may be considered.
• Previous food, beverage, hospitality, casino, restaurant, or customer service experience is a plus, but not required for all positions.
• Ability to obtain a food handler’s card, as applicable.
• Ability to successfully complete required alcohol awareness training, as applicable.
• Ability to obtain a state-issued alcoholic beverage license, as applicable.
• Must be available to work a minimum of one shift per month.
• Ability to work varied shifts, including evenings, weekends, holidays, concerts, and special events.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, kneel, and lift up to 50 pounds, depending on the position.
• Ability to work effectively in a fast-paced environment that may include crowds, loud music, and secondhand smoke.

Responsibilities

• Provide friendly, professional, and efficient service to internal and external guests.
• Support concerts, VIP events, special events, and high-volume periods.
• Deliver food and beverages to guests and assist with food and beverage service.
• Prepare and serve alcoholic and non-alcoholic beverages as applicable to the position.
• Follow all alcohol safety standards, including properly checking identification.
• Maintain clean, organized, and well-stocked work areas.
• Clear and reset tables and assist with maintaining dining and buffet areas.
• Process guest payments and financial transactions accurately when applicable.
• Communicate effectively with guests, coworkers, and management.
• Follow all food safety, sanitation, and company standards.
• Promote our Big Six: a fun, friendly, quick, comfortable, clean, and safe environment.
• Be flexible and willing to assist other Food & Beverage areas as business needs require.

Skills

Customer service

Flexibility

Communication

Stamina

Education

High School Diploma or GED

Job description

Job Description

Looking for flexible work where no two shifts are exactly the same? Join our On-Call Food & Beverage Team and be part of the action at concerts, VIP events, busy casino weekends, and special events!

Our On-Call Food & Beverage Team helps keep the guest experience running smoothly when we need an extra hand. Whether you’re serving cocktails at a concert, tending bar at a VIP event, helping guests at the buffet, or keeping things moving behind the scenes, you’ll play an important role in creating a fun, friendly, quick, comfortable, clean, and safe experience for our guests.

These Positions Are Designed For Individuals Who Enjoy Flexibility And Are Willing To Step In When Business Needs Change. On-call Team Members May Be Scheduled To Support

• Concerts & Entertainment Events
• VIP & Special Events
• Busy Casino Days & Weekends
• Staffing & Scheduling Gaps
• High-Volume Food & Beverage Operations

You don't have to know which position is right for you when you apply. We’ll talk with you during the screening process about your experience, interests, availability, and the type of work you enjoy most.

On-Call Opportunities May Include

• Cocktail Server: Provide beverage service to guests throughout the casino and during concerts, VIP events, and special events.
• Bartender: Prepare and serve alcoholic and non-alcoholic beverages while providing excellent guest service and following all alcohol safety requirements.
• Buffet Server: Assist guests at buffet operations by providing friendly service, maintaining food presentation, and keeping the dining area running smoothly.
• Buffet Busser: Keep buffet and dining areas clean, organized, and ready for guests by clearing tables, assisting with dishes and supplies, and supporting the service team.
• Food & Beverage Attendant: Support a variety of Food & Beverage operations by assisting guests, maintaining cleanliness, stocking supplies, and helping wherever needed.

Responsibilities

• Provide friendly, professional, and efficient service to internal and external guests.
• Support concerts, VIP events, special events, and high-volume periods.
• Deliver food and beverages to guests and assist with food and beverage service.
• Prepare and serve alcoholic and non-alcoholic beverages as applicable to the position.
• Follow all alcohol safety standards, including properly checking identification.
• Maintain clean, organized, and well-stocked work areas.
• Clear and reset tables and assist with maintaining dining and buffet areas.
• Process guest payments and financial transactions accurately when applicable.
• Communicate effectively with guests, coworkers, and management.
• Follow all food safety, sanitation, and company standards.
• Promote our Big Six: a fun, friendly, quick, comfortable, clean, and safe environment.
• Be flexible and willing to assist other Food & Beverage areas as business needs require.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED preferred; equivalent experience may be considered.
• Previous food, beverage, hospitality, casino, restaurant, or customer service experience is a plus, but not required for all positions.
• Ability to obtain a food handler’s card, as applicable.
• Ability to successfully complete required alcohol awareness training, as applicable.
• Ability to obtain a state-issued alcoholic beverage license, as applicable.
• Must be available to work a minimum of one shift per month.
• Ability to work varied shifts, including evenings, weekends, holidays, concerts, and special events.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, kneel, and lift up to 50 pounds, depending on the position.
• Ability to work effectively in a fast-paced environment that may include crowds, loud music, and secondhand smoke.

About Us

For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.

Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company: Cherokee Nation Entertainment