On-Call Flex Security Officer (Chicago Regional Office)

Security Officer Services; Loves Park (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Flex Security Officer, where you'll provide essential security services in various settings. This role emphasizes observation and reporting, ensuring safety through diligent patrols and quick response to incidents. You'll engage with diverse situations, from customer service to emergency response, in a flexible schedule that accommodates your availability. An established industry player offers comprehensive training and a supportive environment, making this an exciting opportunity for those passionate about security and service.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Qualifications

• Must have current IL PERC guard card.
• 20-hour unarmed security training certificate required.

Responsibilities

• Monitor and report all activity at assigned locations.
• Conduct foot and vehicular patrols as required.
• Write detailed incident reports during shifts.

Skills

Security experience

Customer service skills

Report writing

Flexibility

Education

High school diploma or equivalent

Military experience

College education in security field

Job description

Job Skills / Requirements

Position Title: Flex Security Officer

Location: Rockford, IL - Loves Park

Schedule: Flexible hours / On-Call schedule -- any days, including weekends, and any shifts

Pay Rate: $20.00 per hour

Requirements:
Current IL PERC guard card
20-hour unarmed security training certificate
Security experience, preferably as a flex officer
Flexible availability -- must be able to cover any day (including weekends) and any shift

Primary Purpose and Function

The Security Flex Officer is responsible for providing security services at assigned locations with a focus on observing and reporting. Duties include, but are not limited to monitoring and reporting all activity, conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas; reporting suspicious activities, suspicious persons, writing detailed narrative reports, maintaining daily activity reports (DAR’s), enforcing post orders, site rules, regulations, policies, procedures, and responding to emergency situations requiring security assistance.

Essential Functions and Responsibilities

The following are the duties that are necessary to satisfy the minimum requirements of the position. Other duties may be assigned on an as-needed basis.

• Responsible for executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
• May be responsible for conducting walking patrols of building/facility (or assigned areas within or outside the building/facility) and include vehicular patrols, and/or bicycle patrols.
• Responsible for identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
• Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
• Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
• Responsible for knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate.
• Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
• Responsible for participating in all company and site required orientation and training programs.
• Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
• Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s).

Minimum Qualifications

To perform this job successfully, candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum high school diploma or equivalent required.
• Current or prior military experience, or college education in the security field desirable.
• Minimum 1-3 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service highly desired. Experience in scheduling, operations, or other functions of the security industry a plus.
• Must have current PERC registration/permit/license required by the State of Illinois in which the employee is employed. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required by the Company or client. Some clients require additional background screening, testing, and procedures. Additionally, as a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.
• May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.
• Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.
• Ability to write effective, concise, and legible reports.
• Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
• Energetic and focused personality with a demonstrated ability to take initiative, succ

Education Requirements (All)

HS Diploma
GED or H.S. Equivalent

Certification Requirements (All)

IL PERC Card
20-hour IL security training certificate

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Relocation is not required and travel is not required