On-Call Flex Retail Security Officer

Andy Frain Services, Inc.; Michigan City (IN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Employee Assistance Program

Supportive work environment

Job summary

Andy Frain Services, Inc. is hiring an on-call flex Retail Security Guard (Part-Time) at Lighthouse Place Premium Outlets, Michigan City, IN. The role focuses on patrolling, access control, and customer service to maintain a safe environment.

The position requires reliability, professional appearance, and the ability to respond calmly in emergencies. Weekly pay and supportive benefits are provided as part of a team-focused work environment.

Qualifications

• High School Diploma or GED is required.
• 3-6 months security or life-safety experience preferred.
• Ability to lift 50 lbs and perform physical tasks.

Responsibilities

• Patrol assigned areas or fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs and incident reports.
• Maintain awareness of surroundings at all times.
• Follow post orders, company policies, and safety procedures.
• Maintain knowledge of emergency response protocols.
• Inspect property for safety risks and fire hazards.
• Support loss prevention and recommend safety improvements.
• Greet and assist customers, employees, and visitors professionally.

Skills

Customer service

Communication

Alertness

Report writing

Professional appearance

Education

High School Diploma or GED

Job description

Job Description

Retail Security Guard (Part-Time)

LOCATION

Lighthouse Place Premium Outlets – Michigan City, IN

PAY

$17.00/hour

POSITION TYPE

On-Call Flex Part-Time

OVERVIEW

We are hiring an On-Call Flex Retail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS

• Weekly pay
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 3-6 months Security or Life-Safety experience
• Ability to lift 50 lbs. and perform physical tasks

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