On Call Courier

RXinsider LTD.; City of Syracuse (NY); On-site; USD 15,000 - 28,000; Full time

Job summary

Pace Analytical is seeking a dedicated driver for sample pickup, transport, and delivery within the Syracuse area. The role involves handling accompanying documentation, ensuring safe vehicle operation, and coordinating with staff on delivery timelines.

The ideal candidate has a high school diploma, a valid driver's license, and strong customer service skills. This position emphasizes safety, compliance, and teamwork in daily operations.

Qualifications

• High school diploma or equivalent; related experience preferred.
• Valid Driver's License.
• Knowledge of sample pick up and delivery procedures.
• Strong customer service and communication skills.
• Ability to operate motor vehicles safely.
• Ability to follow policies and document processes.

Responsibilities

• Picks up, transports and delivers samples and related items.
• Reviews and processes documents for sample pick up and delivery.
• Prepares vehicle for daily operations and safety.
• Provides basic support to staff regarding transport of samples.
• Escalates issues and researches to resolve customer or staff concerns.
• Promotes safe driving and compliant operations.
• Contributes to team efficiency and customer service.

Skills

Sample transport

Customer service

Safe driving

Team player

Documentation

Communication

Policy compliance

Education

High school diploma

Job description

SUMMARY:

Responsible for picking up, transporting, and delivering samples and related items and completing appropriate forms and documentation.

ESSENTIAL FUNCTIONS:

• Picks up, transports and delivers samples, documents, materials and other items as needed.
• Reviews, completes and processes documents, databases, and related materials and information for sample pick up, transport and delivery.
• Prepares vehicle or truck for daily operations, including documents, safety, and related areas.
• Provides basic support in the application and assistance to staff and management regarding the transport of samples.
• Provides basic support researching issues and developing recommendations to resolve employee, management and related customer issues.
• Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

Education and Experience:

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Valid Driver's License.

Required Knowledge and Skills

Required Knowledge:

• Sample pick up, transport and delivery principles, practices and techniques.
• Understanding of the daily administration of sample deliveries.
• Customer service principles and practices.
• Safe driving principles and practices.
• Ability to learn applicable organizational policies and procedures.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Safely operating a motor vehicle.
• Providing customer service.
• Operating in both a team and individual contributor environment.
• Applying and explaining organizational policies and procedures.
• Maintaining databases, forms, documents and related informati0n.

• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.