On Call Banquet Server - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

AECOM; Chicago (IL); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading hotel in Chicago is seeking an On Call Banquet Server. The role involves delivering food and beverage items while ensuring exceptional guest service in a dynamic environment. Candidates should be available for various shifts throughout the week and enjoy the benefits of working with a renowned hospitality brand.

Benefits

Medical Insurance Coverage

401K plan with company match

Best-in-Class Paid Time Off (PTO)

Debt-Free Education program

Go Hilton travel program

Qualifications

• Ability to deliver and serve food and beverages in a timely manner.
• Strong knowledge of menu items and the ability to ensure guest satisfaction.

Responsibilities

• Set banquet tables to meet function specifications.
• Deliver and serve food and beverages, ensuring guest satisfaction.

Skills

Customer Focus

Dependability

Adaptability

Job description

The iconicEmbassy Suites by Hilton Chicago Downtown Magnificent Mile \(https://www\.hilton\.com/en/hotels/chirees\-embassy\-suites\-chicago\-downtown\-magnificent\-mile/\)is seeking an On\-Call Banquet Serverto join their food and beverage team\! This 455 suite property features views of downtown Chicago and Lake Michigan and is just two blocks from the Magnificent Mile and a mile from the Theater District\. We’re 12\-minute walk from entertainment, restaurants, and boat cruises at Navy Pier, and 8 minutes from the Chicago Riverwalk\!

**Shift Pattern:** candidates should be available to workAM and PM shifts as needed, any day of the week/weekends/holidays as needed

**Pay Rate:** $11\.02/hour plus gratuities

**The Benefits** – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage – for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.

**What will I be doing?**

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards:

+ Set banquet tables to meet function specifications
+ Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
+ Ensure menu knowledge
+ Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area
+ Ensure guest satisfaction throughout the meal service
+ Respond to guest requests in a friendly, timely, and efficient manner
+ Assist fellow team members and other departments wherever necessary to maintain positive working relationships
+ Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\.

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Banquets_

**Title:** _On Call Banquet Server \- Embassy Suites by Hilton Chicago Downtown Magnificent Mile_

**Location:** _null_

**Requisition ID:** _HOT0BOPE_

**EOE/AA/Disabled/Veterans**