On-Call Banquet Server: Create Memorable Guest Experiences

Hilton; Baltimore (MD); On-site; USD 19,000 - 34,000; Part time

Job summary

Hilton is seeking a friendly Banquet Server to join our hotels team in Baltimore. You will greet guests, take and deliver food and beverage orders, and help ensure events run smoothly with attentive, timely service.

You'll learn menu details, maintain station cleanliness, and assist with setup and breakdown of banquets while adhering to health and safety standards. Previous guest-service experience is a plus.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Master the menu: Learn the details of all menu items and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly - attention to detail is key!
• Manage the service station: Make sure the service station is always fully stocked, clean, and organized
• Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
• Support event preparation: Assist with tasks such as cleaning, arranging and setting banquet tables, and restocking supplies to maintain a seamless event flow
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job description

Hilton is seeking a friendly Banquet Server to join our hotels team in Baltimore. You will greet guests, take and deliver food and beverage orders, and help ensure events run smoothly with attentive, timely service.

You'll learn menu details, maintain station cleanliness, and assist with setup and breakdown of banquets while adhering to health and safety standards. Previous guest-service experience is a plus.