On-Call Banquet Server

Hilton; Richmond (VA); On-site; USD 19,000 - 29,000; Full time

Job summary

Hilton in Richmond, VA is seeking an upscale Banquet Server to support events at our historic Miller & Rhoads building. You will set tables, refresh stations, greet guests, and ensure flawless service during plated meals and buffets.

The role requires energy, excellent interpersonal skills, and the ability to work flexible hours including mornings, nights, weekends, and holidays; previous experience in upscale dining or hotels is preferred.

Qualifications

• Experience in upscale dining, catering, or full-service hotels is highly preferred.
• Ability to stand and walk for extended periods, and lift or carry heavy objects.
• Availability to work flexible and varying schedules, including early mornings, nights, weekends, and holidays.

Responsibilities

• Review Banquet Event Order sheets to understand menu requirements, guest counts, and service styles.
• Set up tables with linens, skirting, silverware, glassware, and centerpieces according to venue standards.
• Set up and refresh beverage stations, coffee areas, and condiment tables prior to guest arrival.
• Greet guests warmly, assist with seating, and provide attentive, friendly service.
• Serve plated meals, pour wines, and replenish buffet items and water glasses as needed.
• Anticipate guest needs, accommodate dietary restrictions, and promptly resolve any complaints.
• Clear plates, silverware, and glassware efficiently in between courses.
• Maintain knowledge of food safety and responsible alcohol service regulations.
• Clear all remaining dishes, linens, and equipment and return to kitchen or stewarding area.
• Perform comprehensive cleaning of event and storage areas, sweeping and vacuuming as needed.

Skills

Interpersonal skills

Stamina

Food safety knowledge

Alcohol service

Tools

Serving equipment

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting roomsAmenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support.Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.Pay Range:$14.00-$21.25Key Responsibilities & DutiesReview Banquet Event Order sheets to understand menu requirements, guest counts, and service stylesSet up tables with linens, skirting, silverware, glassware, and centerpieces according to venue standards.Set up and refresh beverage stations, coffee areas, and condiment tables prior to guest arrival.Greet guests warmly, assist with seating, and provide attentive, friendly service.Serve plated meals, pour wines, and replenish buffet items and water glasses as needed.Anticipate guest needs, accommodate dietary restrictions, and promptly resolve any complaints.Clear plates, silverware, and glassware efficiently in between courses.Maintain complete knowledge of food safety and responsible alcohol service regulations.Clear all remaining dishes, linens, and equipment from the function room and return them to the kitchen or stewarding area.Perform comprehensive cleaning of event and storage areas, assisting with sweeping, vacuuming, and returning the room to its original condition.Qualifications & SkillsPrevious experience in upscale dining, catering, or full-service hotels is highly preferred.Ability to stand and walk for extended periods, and lift or carry heavy objects.Exceptional interpersonal skills and a consistently positive, calm demeanor, even in fast-paced environments.Ability to obtain required food handler permits and local alcohol service certificationsAvailability to work flexible and varying schedules, including early mornings, nights, weekends, and holidaysHRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.