OMS Architect

1-800-Flowers.com; Atlanta (GA); On-site; USD 120,000 - 190,000; Full time

Job summary

1-800-Flowers.com is seeking an OMS architect to lead end-to-end design and implementation of IBM Order Management System across distributed channels in a major retailer environment.

You will drive architecture reviews, oversee integrations with ERP/WMS/CRM, mentor teams, and collaborate with product owners to deliver scalable, secure, and high-availability OMS solutions.

Qualifications

• Extensive OMS expertise across multiple modules in retail.
• Experience designing end-to-end OMS implementations at scale.
• Strong integration experience with ERP, WMS, CRM and tax engines.

Responsibilities

• Lead the technical architecture and design of OMS solutions.
• Drive architecture alignment, fit-gap analysis, and reviews with stakeholders.
• Provide technical leadership during implementation, integration, testing and production rollout.
• Mentor development teams on OMS best practices and performance optimization.
• Coordinate with vendors on defect resolution and release planning.

Skills

IBM OMS

OMS architecture

Solution design

End-to-end OMS implementation

Order lifecycle management

B2B & B2C OMS implementations

Next-Gen OMS/OMoC 2.0

Containerized/cloud deployments

Performance tuning

Agile leadership

Technical architecture leadership

Design reviews & artefacts

Vendor coordination & release planning

Cross-functional collaboration

Tools

REST/SOAP integrations

Cloud deployment tooling

Job description

• Extensive hands-on experience with IBM Order Management System (OMS) across Distributed Order Management, Inventory, Pricing, Call Center, Store, Supplier Collaboration, Logistics, and Reverse Logistics modules
• Proven expertise in OMS architecture, solution design, and end-to-end implementation in large-scale retail and omnichannel environments
• Strong experience in order lifecycle management, including sales orders, purchase orders, transfer orders, payments, invoicing, taxation, and returns
• Deep knowledge of OMS integrations with ERP, WMS, CRM, e-commerce platforms, tax engines, and logistics partners using REST/SOAP services
• Strong proficiency in Java, XML, XSLT, Angular, and microservices-based architectures
• Experience with bothB2B and B2C OMS implementations
• Strong understanding of Next-Gen OMS/ OMoC 2.0 architecture and containerized/cloud deployments
• Expertise in performance tuning, scalability, security, and high-availability OMS solutions
• Experience working in Agile delivery models and leading cross-functional teams
• Lead the end-to-end technical architecture and design of OMS solutions to support complex omni channel business requirements
• Drive solution assessments, architecture alignment, and fit-gap analysis with enterprise architecture standards
• Own high-level and low-level design artifacts and lead technical design reviews across OMS modules
• Provide technical leadership during OMS implementation, customization, integration, testing, UAT, and production rollout phases
• Guide development teams on OMS best practices, coding standards, and performance optimization
• Collaborate with business stakeholders, product owners, and IT teams to ensure solutions meet business and operational goals
• Support OMS upgrades, roadmap planning, and production support activities including issue triage and root-cause analysis
• Coordinate with product vendors for defect resolution and enhancement planning aligned to release schedules