Omnimax & Immersive Experiences Lead

St. Louis Science Center; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Omnimax Theater & Featured Experiences Lead at St. Louis Science Center works with a team to operate the Omnimax Theater and Pulseworks simulators, coordinating guest flow and delivering immersive experiences with exceptional customer service and professional show presentation.

This full-time Lead role requires weekend, holiday, and occasional evening availability and reports to the Omnimax & Featured Experiences Supervisor, providing leadership and ensuring operational stability across

Qualifications

• HS diploma or GED required.
• Customer service experience desirable in similar venues.
• Some technical experience with A/V show presentation desirable.

Responsibilities

• Operate Omnimax Theater and Pulseworks simulators safely and effectively.
• Coordinate guest flow and ensure high-quality guest experiences.
• Maintain professional theater environment and presentation standards.
• Assist guests with accessibility needs and safety considerations.
• Handle ticketing transactions and upsell recommendations in compliance with safety guidelines.
• Train and inform guests on simulator use and safety procedures.

Skills

Customer service

Guest interaction

Handling large groups

Cash handling

Emergency response

Multimedia troubleshooting

Computer literacy

Education

HS diploma or GED

Some college or technical school

Tools

A/V show systems

Job description

The Omnimax Theater & Featured Experiences Lead at St. Louis Science Center works with a team to operate the Omnimax Theater and Pulseworks simulators, coordinating guest flow and delivering immersive experiences with exceptional customer service and professional show presentation.

This full-time Lead role requires weekend, holiday, and occasional evening availability and reports to the Omnimax & Featured Experiences Supervisor, providing leadership and ensuring operational stability across