Omnichannel Inventory Specialist, Stone Mountain - Full Time (1130)

Macy's; Stone Mountain (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company where your contributions help shape memorable moments for customers. As a Big Ticket Omni Inventory Specialist, you will play a key role in ensuring customer satisfaction through efficient order processing and communication. This dynamic role offers a collaborative environment with opportunities for growth and development. Enjoy competitive pay, comprehensive benefits, and a culture that values inclusivity and well-being. If you're ready to be part of a team that makes a difference, apply today and help us continue our legacy of excellence.

Benefits

Merchandise Discounts

Performance-based Incentives

Annual Merit Review

Employee Assistance Program

Qualifications

• Great communication skills for customer and team interactions.
• Ability to work independently and in a team environment.

Responsibilities

• Process customer sales checks to create purchase orders.
• Communicate with store sales colleagues and vendors to resolve issues.
• Maintain logs of orders created for follow-up.

Skills

Verbal Communication

Written Communication

Problem Solving

MS Office

Education

Associate's Degree

Job description

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Big Ticket Omni Inventory Specialist provides support to the merchant and selling teams, while delivering a "best in class" customer experience.

This Specialist's primary responsibilities are to review customer orders and create purchase orders to the customers' specifications. The Specialist will create orders and communicate with the store sales colleague when needed to resolve any issues/ambiguity within a specified time period. Specialists are required to work with appropriate personnel in buying offices in order to place accurate orders for Macys.com and our stores.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts


• Performance-based incentives


• Annual merit review


• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Processing of customer sales checks to create purchase orders


• Responsible for follow-up when needed and ensuring the customer's sales checks are completed in standard


• Creating purchase orders for the merchant team to stock the warehouses and stores with merchandise


• Creating purchase orders for customer sales for items with "live vendor inventory" stock


• Communicate with store sales colleagues and vendors to coordinate resolution of customer issues in a timely and professional manner


• Gain a solid understanding of Reservation, Purchase Order, and Receiving systems in order to perform daily tasks


• Review online screens for current pricing and product selection and address discrepancies with store colleagues in a professional & timely manner


• Communicate with Buyers, Planners, and management to resolve issues. Follow up as needed.


• Maintain log of orders created for follow-up as needed


• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• Associate's Degree or higher preferred


• Great written and verbal communication skills
  
  
  
  • Ability to read and interpret instructional documents such as reports and procedure manuals
  
  


• Must be able to work independently once direction has been provided and be effective in a group environment


• Knowledge of MS Office computer programs are required


• Ability to work a flexible schedule based on department and Company needs

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today!

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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