Omni Warehouse Order Pulling Specialist

BJ's Wholesale Club, Inc.; North Canton (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous Paid Time Off

Health benefits options

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in North Canton, OH is hiring for an Omni Experience Ambassador. You’ll perform general warehouse tasks, pull orders from pick lists, and use RF scanners to verify and move merchandise.

You’ll work across digital initiatives like BOPIC, Curbside, Express Pay and Ship from Club, with a focus on accuracy, speed, and member satisfaction. Qualifications include prior order pulling and RF scanner experience, with big box/wholesale retail background preferred.

Qualifications

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet all productivity requirements.
• Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
• Securely packages the order in accordance with standard operating procedures.
• Ensures the SFC area is neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk) Maintains all club policies and procedures.
• Including adhering to proper dress code standards.
• Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
• Performs other duties as assigned, including working in other departments as needed.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Tools

RF scanner

Job description

BJ’s Wholesale Club in North Canton, OH is hiring for an Omni Experience Ambassador. You’ll perform general warehouse tasks, pull orders from pick lists, and use RF scanners to verify and move merchandise.

You’ll work across digital initiatives like BOPIC, Curbside, Express Pay and Ship from Club, with a focus on accuracy, speed, and member satisfaction. Qualifications include prior order pulling and RF scanner experience, with big box/wholesale retail background preferred.