Omni Experience Champion: Fast, Member-Focused

BJ's Wholesale Club, Inc.; Yorktown Heights (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking an Omni Experience Ambassador to perform general warehouse activities. You will pull merchandise from a pick list, move it from the sales floor to the staging area, and use a handheld RF scanner to verify counts and locations.

You must handle duties with speed and accuracy, participate in curbside and Ship from Club initiatives, and maintain safety and teamwork to meet productivity goals. Regular attendance is essential.

Qualifications

• Experience with order picking and RF scanning is required.
• Retail experience in a big-box or wholesale environment is preferred.
• Prior experience using handheld RF scanners is preferred.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet all productivity requirements.
• Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Follows operational efficiencies, processes and productivity standard with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for individual performance and works amidst club leadership on individual performance when metrics are not met.
• Securely packages the order in accordance with standard operating procedures.
• Ensures the SFC area is neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
• Maintains all club policies and procedures.
• Including adhering to proper dress code standards.
• Regular, predictable, full attendance is an essential function of this job.

Skills

Previous order pulling experience

Big box/wholesale retail experience

Previous RF scanner experience

Job description

BJ’s Wholesale Club is seeking an Omni Experience Ambassador to perform general warehouse activities. You will pull merchandise from a pick list, move it from the sales floor to the staging area, and use a handheld RF scanner to verify counts and locations.

You must handle duties with speed and accuracy, participate in curbside and Ship from Club initiatives, and maintain safety and teamwork to meet productivity goals. Regular attendance is essential.