Omni-Channel Inventory & Fulfillment Specialist

Petco; Homewood (IL); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco is hiring an Omni Specialist to deliver seamless omnichannel experiences from the Pet Care Center. You will ensure accurate SFS picking, packing, shipping, and inventory flow while supporting merchandise receiving and customer service on the sales floor.

The role emphasizes operational discipline, teamwork, and problem-solving in a fast-paced environment, with flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required or equivalent work experience.
• Strong attention to detail and organizational skills.
• Basic math proficiency and above-average communication skills.
• Ability to follow processes while applying sound judgment when needed.
• Strong teamwork and problem-solving skills.
• Genuine interest in animals and their care preferred.

Responsibilities

• Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
• Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline.
• Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines.
• Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
• Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
• Analyze on-site conditions versus plan, identify variances, and recommend or implement corrective actions.
• Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard.
• Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections.
• Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor.
• Support special projects and additional operational tasks as assigned.

Skills

Attention to detail

Organizational skills

Math proficiency

Customer service mindset

Teamwork

Problem-solving

Education

High school diploma or GED

Petco Animal Care Certification Program

Job description

Petco is hiring an Omni Specialist to deliver seamless omnichannel experiences from the Pet Care Center. You will ensure accurate SFS picking, packing, shipping, and inventory flow while supporting merchandise receiving and customer service on the sales floor.

The role emphasizes operational discipline, teamwork, and problem-solving in a fast-paced environment, with flexibility to work evenings, weekends, and holidays.