OluKai Retail Assistant Store Manager
As the OluKai Retail Assistant Store Manager, your kuleana (responsibility) is to support a premium and welcoming store where customers can experience the full OluKai brand in a fun and exciting hands-on environment. We are seeking an experienced ASM who lives the OluKai brand; whose passion is to lead a team to run a modern and efficient retail operation, managed with Aloha. Your role is to partner with the Store Manager to create the store experience as well as manage every aspect of store operations. You are a person of high integrity, community-oriented, and embrace the ever-changing retail environment.
What you bring:
Performance
- Partnership with the Store Manager to manage the store's financial plan including revenue and expenses.
- Assist the SM in planning and executing weekly performance reviews and monthly strategic planning.
- Ability to foster a sales-driven and fun culture to drive performance, including monthly incentives, games, etc., to hit targets.
- Out-of-the-box thinking, discovering revenue-driving opportunities and partnerships.
Operations
- Analytical mindset to identify holes in shop inventory and communicate inventory needs to bring stock to correct levels.
- Inventory management, restocking product, receiving new product, transferring out product.
- Ability to manage and execute store product flow, overall back-of-house operations, supply needs, and daily store maintenance.
- Execution in creating seasonal floor sets/visual merchandising directives within the store and maintaining visual standards and brand image daily.
- Coaching staff to be product storytellers, addressing customer needs, sharing product knowledge enthusiastically, and guiding customers to suitable product selections.
- POS expertise including daily reporting, processing sales, returns, exchanges, deliveries, gift cards, and managing customer member information.
Talent
- Assistance in managing the store team including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.
- Motivation of staff to approach the sales floor each day with enthusiasm and Aloha.
- Assistance to the Store Manager in setting staff schedules, including time off, coverage swaps, breaks, and lunches.
- Help in managing employee conflicts and resolutions.
- Assist in managing the Staff Training process.
- Support in performance check-ins with staff in accordance with the corporate calendar.
Brand Ambassador
- OluKai employees are true Ambassadors of Aloha, participating in local events and giveback programs in collaboration with Marketing.
What we offer:
- Development and Growth Opportunities
- Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
- Comped yearly product from all Archipelago brands
- Flexible work schedule
- Bonus Program eligibility
- Team building events and paid community service opportunities.
- Medical, Dental, Vision insurance
- 401k and employer matching
- Paid Time Off
Skills and qualifications:
- Minimum of 2 years retail experience, including 1 year of management experience.
- College degree is a plus, but retail experience and results are highly valued.
- Willingness to work weekends, evenings, and holidays as needed.
- Self-motivated leader with strong entrepreneurial skills.
- Customer-centric mindset with a management style rooted in Aloha.
- Excellent communication skills, adaptable to different audiences.
- Creative, positive team player willing to take on store manager responsibilities in their absence.
- Able to bring energy and positivity to the store 'Ohana, fostering a collaborative and service-oriented culture.
Benefits and Perks:
- Generous product gift program and all brand discounts
- Growth opportunities within the Archipelago family of brands
- Company bonus program
- Anniversary gifts to Hawaii and other destinations
- Company-paid life insurance
- 401k with employer match
- 15 days of PTO, with additional days on anniversaries, plus 3 floating holidays per year
- Work with talented people who share a love of ocean lifestyle
Archipelago Companies values diversity, inclusion, and entrepreneurship, providing equal employment opportunities. For accommodations related to disabilities, contact us at hr@arch-cos.com.