Oliver Wyman - Executive Assistant Actuarial - Raleigh

MMC; Raleigh (NC); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Oliver Wyman seeks an organized Executive Assistant to support up to 3 Partners from the Raleigh, NC office. The role combines calendar management, travel coordination, and high-level administrative tasks with a focus on discretion and confidentiality.

You will manage communications, prepare proposals, maintain CRM records, and collaborate with multiple teams to ensure seamless operations in a fast-paced professional services environment.

Qualifications

• Bachelor's degree preferred.
• At least 3 years' experience in administrative or customer service roles.
• Experience in financial services, management consultancy and/or professional services is a plus.
• Excellent Word, PowerPoint and Excel; expert knowledge of Outlook.
• Strong communication, confidentiality and organizational skills.

Responsibilities

• Support up to 3 Partners with EA duties including calendar management, travel planning and meeting coordination.
• Maintain and update CRM contacts and business activities; track and manage activity pipeline.
• Prepare letters, proposals and other documents in Oliver Wyman formatting styles; manage diaries and scheduling.
• Coordinate travel arrangements and accommodations; optimize travel itineraries for efficiency.
• Provide coverage for EAs during absences; assist with onboarding and process improvements.

Skills

Word

PowerPoint

Excel

Outlook

Salesforce

Education

Bachelor's degree preferred

Tools

Word

PowerPoint

Excel

Outlook

Salesforce

Job description

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.For more information, visitoliverwyman.com, or follow us onLinkedInandX.

Job Overview

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual. Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed.

Key Responsibilities

• Business Development
• Build relationships with clients and client EAs
• Understand the business goals and objectives of each supported Partner and help to push them forward proactively
• Maintain and update current list of contacts and business activities in CRM database
• Track and maintain sales activity/pipeline with each Partner
• Proactively spot clients that haven't been called upon and/or who need follow up
• Execute requested follow-up calls for client mailings
• Assist the Marketing Department with the co-ordination of customized mailings
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles
• Calendaring
• Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
• Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
• Assist with scheduling for complex projects as requested by the Partner and/or project team
• Travel Arrangement
• Coordinate travel and accommodation, book cars, rail tickets, etc.
• Develop understanding of Partner scheduling and travel preferences
• Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")
• Daily administration
• Work with HC to obtain work permits and visas
• Manage documents and project deliverables when requested
• Notify staffing and Practice EAs of extensions/re-negotiations
• Manage storage or disposal of confidential client information
• Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary
• Timesheet and Expense Reporting
• Prepare weekly timesheets for each assigned Partner
• Prepare all expense reports and/or delegate to a team assistant when necessary
• Team Support
• Provide coverage for EAs who are out of the office to ensure seamless support to Partners
• Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
• Provide training and support to new EAs
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Experience Required

• Bachelor's degree preferred
• At least 3 years' experience at working in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus

Technical Skills

• Excellent Word, PowerPoint and Excel skills
• Expert knowledge of Outlook
• Knowledge of Salesforce a plus, but not necessary

Skills and Attributes

• Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
• Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
• Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
• Maturity, poise and judgment
• Ability to maintain and respect confidentiality
• Ability to think strategically and contribute to development of departmental model
• One who takes constructive feedback in stride and incorporates feedback quickly
• Ability to undertake projects and produce quality and timely results
• Self-starter, strong initiative, confidence and ability to work with little guidance
• Collaborative team player
• Positive attitude, sense of fun: is collegial and friendly
• Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
• Methodical, organized and excellent attention to detail
• Flexible attitude; embraces change, hard-working, cost conscious and results driven.

Corporate Information

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visitoliverwyman.com, or follow us onLinkedInandX.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail] is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.