Oliver Wyman - Executive Assistant Actuarial - Chicago

MMC; Chicago (IL); Hybrid; USD 53,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health and welfare benefits

Job summary

Oliver Wyman is seeking an organized Executive Assistant to support up to 3 Partners in a hybrid role requiring 3 days in the office. The position focuses on business development support, calendar management, travel coordination, and confidential handling of client information.

Key requirements include a Bachelor's degree (or higher), 3+ years in admin or customer service, and experience in professional services.

Qualifications

• Bachelor's degree preferred.
• At least 3 years' experience in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus.

Responsibilities

• Build relationships with clients and client EAs.
• Understand the business goals and objectives of each supported Partner and help to push them forward proactively.
• Maintain and update current list of contacts and business activities in CRM database.
• Track and maintain sales activity/pipeline with each Partner.
• Proactively spot clients that need follow up and/or haven't been called upon.
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles.
• Maintain diaries for Partners, scheduling internal and external meetings.
• Coordinate travel and accommodation for Partners.
• Prepare weekly timesheets for each assigned Partner and process expense reports.
• Provide coverage and training to new EAs and participate in team initiatives.

Skills

MS Office

Outlook

Communication

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

About Oliver WymanOliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. For more information, visitoliverwyman.com, or follow us onLinkedInandX.

Job Overview

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual. Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This a hybrid role that requires 3 days per week in our office. There is no option to be fully remote.

Key Responsibilities

• Business Development
  • Build relationships with clients and client EAs
  • Understand the business goals and objectives of each supported Partner and help to push them forward proactively
  • Maintain and update current list of contacts and business activities in CRM database
  • Track and maintain sales activity/pipeline with each Partner
  • Proactively spot clients that haven't been called upon and/or who need follow up
  • Execute requested follow-up calls for client mailings
  • Assist the Marketing Department with the co-ordination of customized mailings
  • Prepare letters, proposals and other documents using Oliver Wyman formatting styles
• Calendaring
  • Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
  • Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
  • Assist with scheduling for complex projects as requested by the Partner and/or project team
• Travel Arrangement
  • Coordinate travel and accommodation, book cars, rail tickets, etc.
  • Develop understanding of Partner scheduling and travel preferences
  • Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")
• Daily administration
  • Work with HC to obtain work permits and visas
  • Manage documents and project deliverables when requested
  • Notify staffing and Practice EAs of extensions/re-negotiations
  • Manage storage or disposal of confidential client information
  • Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary
• Timesheet and Expense Reporting
  • Prepare weekly timesheets for each assigned Partner
  • Prepare all expense reports and/or delegate to a team assistant when necessary
• Team Support
  • Provide coverage for EAs who are out of the office to ensure seamless support to Partners
  • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
  • Provide training and support to new EAs
  • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Experience Required

• Bachelor's degree preferred
• At least 3 years' experience at working in an administrative or customer service position
• Experience in financial services, management consultancy and/or a professional services environment a plus

Technical Skills

• Excellent Word, PowerPoint and Excel skills
• Expert knowledge of Outlook
• Knowledge of Salesforce a plus, but not necessary

Skills and Attributes

• Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
• Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
• Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
• Maturity, poise and judgment
• Ability to maintain and respect confidentiality
• Ability to think strategically and contribute to development of departmental model
• One who takes constructive feedback in stride and incorporates feedback quickly
• Ability to undertake projects and produce quality and timely results
• Self-starter, strong initiative, confidence and ability to work with little guidance
• Collaborative team player
• Positive attitude, sense of fun: is collegial and friendly
• Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
• Methodical, organized and excellent attention to detail
• Flexible attitude; embraces change, hard-working, cost conscious and results driven

The applicable base salary range for this role is $53,000 to $85,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail]. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.