Older Adults Program Director

Outreach; Carol Stream (IL); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

403(b) Retirement Plan

Employee Assistance Program

Employee Discount

Paid Vacation

Job summary

Outreach Carol Stream seeks an experienced Older Adults Program Director to serve as the clinical lead for senior services. You will oversee direct clinical care, crisis intervention, and care coordination while guiding program quality, supervision, and community partnerships.

The role emphasizes ethical practice, risk management, and strategic development of comprehensive, clinically grounded services for older adults within a faith‑based community organization.

Qualifications

• Master’s degree in social work or related field and clinical license (LCSW or LCPC).
• Experience with older adults and sensitivity to low-income, culturally diverse populations.
• Valid Illinois driver’s license and reliable transportation.

Responsibilities

• Provide clinical assessment and case management for older adults.
• Conduct mental health assessments and develop individualized service plans.
• Deliver crisis intervention and ongoing clinical monitoring.
• Advocate and coordinate care with medical, behavioral health, housing, and financial resources.
• Maintain ethical clinical documentation.

Skills

Experience with older adults

Cultural sensitivity

Driver's license

Lifting up to 25 lbs

Education

Master’s degree in social work or related field

LCSW or LCPC license

Job description

Description

Outreach is a Christian community service organization providing counseling, case management, youth development, older adult service, and community development. For 50 years, Outreach has changed the lives of thousands of individuals, children, youth, and families in DuPage County, IL, and we are seeking to hire a diverse staff of highly competent professional employees to pursue Outreach's mission to restore hope and provide opportunities for people to become all that God intends them to be.

Position

Outreach is hiring a Full‑time Older Adults Program Director at Outreach Carol Stream to serve as the clinical lead for senior services, providing direct clinical care, crisis intervention, and care coordination for older adults while overseeing program quality, supervision, and community partnerships. The role supports ethical practice, risk management, and strategic development of comprehensive, clinically grounded services for seniors.

Benefits & Compensation

• $68,000- $72,000 /annually.
• Paid vacation, agency holidays, sick days, and wellness days.
• Health, Dental, and Vision Insurance. Life insurance, short‑term, and long‑term disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and Employee Discount.
• Mission‑driven environment that fosters personal development.

Responsibilities

• Provide clinical assessment, intervention, and case management services to older adults experiencing physical, cognitive, emotional, or social challenges.
• Conduct mental health and wellness assessments and develop individualized service plans.
• Deliver crisis intervention, short‑term supportive counseling, and ongoing clinical monitoring as appropriate.
• Provide advocacy and care coordination, including referrals to medical, behavioral health, financial, housing, and community‑based resources.
• Maintain timely, accurate, and ethical clinical documentation in alignment with professional standards.
• Provide clinical leadership and oversight of the Friendly Visiting Program, ensuring appropriate matching, boundaries and risk management practices.
• Plan, coordinate, and evaluate a diverse year‑round calendar of social, educational, wellness, recreational, spiritual, and intergenerational programs that promote healthy aging, lifelong learning, and meaningful community engagement.
• Manage program operations by coordinating schedules, transportation, volunteers, facilities, budgets, supplies, and resources to ensure high‑quality, mission‑aligned programming.
• Promote and enhance participant engagement through community outreach, partnerships, and ongoing evaluation of program outcomes and participant feedback to continuously improve services.
• Collaborate with Volunteer Services to screen and assess volunteers, assess potential risk factors, and ensure proper training in trauma‑informed and elder‑sensitive care.
• Supervise and mentor interns (BSW/MSW level), providing clinical guidance, case consultation, and performance evaluations.
• Partner with community agencies, healthcare providers, and housing managers to strengthen referral pathways and support continuity of care.
• Contribute to program evaluation, outcome tracking, and strategic development of a comprehensive senior services model in collaboration with executive leadership.

Requirements

• Master’s degree and clinical license in social work or related field (LCSW or LCPC).
• Previous experience working with older adults – a sensitivity to the needs of older adults and ability to navigate the various systems surrounding work with older adults.
• Sensitivity to the needs of a low‑income, culturally diverse population.
• Previous experience in the nursing or medical field is a plus.
• Valid Illinois driver’s license, reliable transportation, and safe driving record.
• Ability to lift, move and carry event supplies (up to 25lbs).
• A commitment to Outreach’s Statement of Mission & Faith.

Outreach complies with all applicable state and federal laws pertaining to nondiscrimination in employment, including nondiscrimination on the basis of race, color, sex, national origin, age, and disability. As a religious organization, Outreach reserves the right to make employment decisions based on its religious identity, as permitted by state and federal law.