Old Town Team Member PT

Champion Xpress Carwash; Albuquerque (NM); On-site; USD 18,000 - 24,000; Full time

Job summary

Champion Xpress Carwash in Albuquerque, NM is seeking a reliable team member to help deliver fast, safe, and friendly car wash experiences. You will greet guests, guide and load vehicles, operate tunnel equipment, perform basic vehicle safety checks, and maintain a clean, organized facility.

The role requires physical stamina, the ability to lift up to 50 lbs, and a commitment to safety protocols. You will participate in nightly close, assist with training new team members, and uphold our

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Operate tunnel equipment and perform basic adjustments.
• Perform safety inspections of vehicles before wash.
• Maintain a clean, organized car wash facility.
• Participate in the nightly close down checklist.
• Engage with each guest using the 4 Steps of Service.
• Learn membership management and present our Difference.
• Assist in training new team members on approved training modules.
• Willing to work in all weather conditions and lift up to 50 lbs.

Job description

This position is accountable for the following KPIs

• Values: Excellence, Hard work, Stewardship, Difference, and Community
• 100% Vehicles Prepped and Loaded Safely
• 100% Daily Operational Tasks Completed

The basic job duties for this position are as follows

• Knowledgeable on property safety and layouts
• Knowledgeable of what not to wash
• Knowledgeable of tunnel equipment
• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to properly prepare vehicles for wash process
• Remove mud in wheel wells when appropriate
• Perform safety inspection of vehicles before wash
• Make key adjustments to car wash equipment
• Knowledgeable on E-Stop Locations
• Handle tunnel incidents effectively and safely
• Responsible for vacuum service process
• Participate in the nightly close down checklist
• Engage with each guest using the 4 Steps of Service
• Knowledgeable on 3 Single Wash packages
• Informs all retail guests about Memberships
• Able to present our Difference
• Train new Team Members on approved training modules
• Aid in member visit success rate. License Plate Recognition//RFID sticker reads
• Communicates key vehicle information and equipment retracts to crew
• Vacuum area observance for guest satisfaction
• Knowledgeable on membership management
• Is fluent in the LEAP Conflict Resolution process
• Complete daily shift report to document shift performance
• Maintains clean, organized car wash facility
• Learn how to safely open and close the car wash with leadership
• Safely use ladders and engage e-stop while cleaning
• Learn backroom safety and equipment knowledge
• Adhere to all company policies, procedures, safety standards and codes of conduct
• Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
• Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
• Willing to work in all weather conditions (cold,hot,wet,rain,snow)
• Able to lift up to 50 lbs.
• On your feet 100% of the day and outside
• Attend all mandatory training sessions
• Attend all mandatory team meetings and cleaning.
• This position is eligible for cash and digital tips
• All other duties assigned by management