East Central Team Member PT

Champion Xpress Carwash; Albuquerque (NM); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Cash tips

Digital tips

Job summary

Champion Xpress Carwash in Albuquerque, NM is seeking a dependable Service Attendant to greet guests, load vehicles, and assist with the car wash process while maintaining safety and cleanliness.

This role requires strong teamwork, the ability to work outdoors in all weather, and a willingness to learn our 3 wash packages, membership program, and LEAP conflict resolution.

Qualifications

• Greet guests as they approach the car wash tunnel.
• Safely load and guide vehicles per size.
• Maintain knowledge of safe operating procedures and equipment.

Responsibilities

• Greet guests and engage with each visitor.
• Safely operate and adjust car wash equipment.
• Assist in nightly close down and shift reporting.
• Maintain clean, organized facility and ensure safety standards.

Skills

Guest interaction

Safety awareness

Teamwork

Adaptability

Tools

Car wash equipment knowledge

Job description

This position is accountable for the following KPIs

• Values: Excellence, Hard work, Stewardship, Difference, and Community
• 100% Vehicles Prepped and Loaded Safely
• 100% Daily Operational Tasks Completed

The basic job duties for this position are as follows

• Knowledgeable on property safety and layouts
• Knowledgeable of what not to wash
• Knowledgeable of tunnel equipment
• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to properly prepare vehicles for wash process
• Remove mud in wheel wells when appropriate
• Perform safety inspection of vehicles before wash
• Make key adjustments to car wash equipment
• Knowledgeable on E-Stop Locations
• Handle tunnel incidents effectively and safely
• Responsible for vacuum service process
• Participate in the nightly close down checklist
• Engage with each guest using the 4 Steps of Service
• Knowledgeable on 3 Single Wash packages
• Informs all retail guests about Memberships
• Able to present our Difference
• Train new Team Members on approved training modules
• Aid in member visit success rate. License Plate Recognition//RFID sticker reads
• Communicates key vehicle information and equipment retracts to crew
• Vacuum area observance for guest satisfaction
• Knowledgeable on membership management
• Is fluent in the LEAP Conflict Resolution process
• Complete daily shift report to document shift performance
• Maintains clean, organized car wash facility
• Learn how to safely open and close the car wash with leadership
• Safely use ladders and engage e-stop while cleaning
• Learn backroom safety and equipment knowledge
• Adhere to all company policies, procedures, safety standards and codes of conduct
• Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
• Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
• Willing to work in all weather conditions (cold,hot,wet,rain,snow)
• Able to lift up to 50 lbs.
• On your feet 100% of the day and outside
• Attend all mandatory training sessions
• Attend all mandatory team meetings and cleaning.
• This position is eligible for cash and digital tips
• All other duties assigned by management