Oil Shop Manager Assistant

Car Spa, Inc.; Marietta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee Discounts

Bonus every 4 weeks

Job summary

Car Spa, Inc. is seeking an Oil Shop Manager Assistant to support daily lube center operations, supervise staff, and ensure safety and quality standards. You will deliver great customer service, assist in scheduling, and help manage inventory and records.

The role emphasizes leadership, teamwork, and adherence to company policies while maintaining a clean, efficient shop environment and handling customer concerns professionally.

Qualifications

• Experience supervising automotive service staff preferred.
• Strong customer service and communication skills required.
• Ability to coach and develop team members.

Responsibilities

• Greet customers and recommend services per manufacturer guidelines.
• Support daily lube center operations and staff scheduling.
• Coach team to maintain quality and safety standards.
• Monitor inventory and assist with monthly counts.
• Assist in achieving profitability and labor budget goals.
• Maintain accurate service records and training logs.
• Ensure a clean, safe, and efficient work environment.
• Handle customer concerns promptly and professionally.

Skills

Supervisory experience

Customer service excellence

Team leadership

Job description

We’re looking for a reliable and professional Oil Shop Manager Assistant to join our growing shop. If you’re good with people and comfortable working around cars, we’d love to meet you!

Position Overview

The Oil Shop Manager Assistant is a key leadership role supporting the daily operations of our lube center. They are responsible for delivering exceptional customer services, supervising staff, and ensuring compliance with company policies and safety standards while completing oil changes and emissions testing.

Key Responsibilities:

• Greet customers and recommend appropriate services based on manufacturer guidelines and customer needs.
• Ensure all Car Spa policies, procedures, and service standards are followed within the Lube Center.
• Support the Lube Manager in daily operations, including scheduling and staff supervision.
• Oversee team performance and enforce quality standards through direct coaching and training.
• Monitor inventory levels, place supply orders, and conduct monthly physical inventory.
• Perform and verify that opening and closing procedures are completed accurately.
• Assist in achieving departmental profitability and labor budget goals.
• Ensure a clean, safe, and efficient work environment by monitoring tools and equipment as well as facility upkeep.
• Handle customer concerns and resolve complaints promptly and professionally.
• Maintain accurate service records, employee training logs, and reporting documentation.
• Perform all duties as outlined in the Lube Technician job description when needed.

Working Conditions:

• Work is performed in a service bay environment, including exposure to varying weather conditions.
• Must remain alert and safety-conscious in an area with continuous vehicle movement and machinery.
• Frequent standing, bending, stooping, and reaching are required to perform job functions.
• Required use of personal protective equipment, including safety goggles, gloves, bump cap, and ear protection.

What We’re Looking For

• Must be 18 years or older
• Must have a valid driver's license
• Reliable, coachable, eager to grow
• Comfortable working outdoors and on your feet

Preferred

• Prior supervisory or management experience in an automotive or retail environment.

Perks and Incentives

• Employee Discounts start right away!
• This position is eligible for a bonus every 4-week period.

Benefits (After 1 Year & Meeting Requirements)

• Flexible & Dependent Care Spending Accounts
• Paid Time Off

Car Spa, Inc. is an Equal Opportunity Employer.