Oil Shop Manager

Car Spa; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonuses every 4 weeks

Employee discounts

Job summary

Car Spa, Inc. seeks an Oil Shop Manager to lead the daily oil change operations, manage a team of technicians, and ensure top-tier service and safety standards.

The role emphasizes hands-on leadership, workflow optimization, and profitability of the oil center in a fast-paced automotive service environment. You will drive customer satisfaction, coach staff, and maintain inventory and safety compliance while upholding Car Spa's policies.

Qualifications

• PriorOil/Lube Center management or automotive leadership experience required.
• Proven customer service and team management skills.
• Familiarity with basic business operations and management competencies.
• Ability to lead by example and hold teams accountable to high-performance standards.

Responsibilities

• Provide customer-first leadership across the oil shop operations.
• Schedule and staff the Oil Center according to volume and needs.
• Train and certify oil technicians per training standards.
• Monitor inventory levels and manage supplier relationships.
• Oversee payroll budgeting and control labor costs.
• Ensure safety, compliance, and proper recordkeeping.
• Open/close duties and lead by example in safety and service quality.

Skills

Leadership

Customer service

Team management

OSHA compliance

Job description

Join Our Team at Car Spa, Inc.

Are you a hands-on leader with a passion for automotive service and team development? Car Spa, Inc. is seeking an experienced and motivated Oil Shop Manager to oversee our oil change operations and ensure exceptional service. In this role, you'll lead a team of technicians, manage workflow and inventory, and uphold the highest safety and service standards while creating outstanding customer experience. If you're ready to take your career to the next level with a growing company that values excellence, accountability, and leadership, we want to hear from you!

Position Overview

As the Oil Shop Manager at Car Spa, Inc., you will be responsible for leading the day-to-day operations of the oil change center. This is a hands-on leadership role requiring a strong focus on customer satisfaction, employee development, and operational efficiency. You will manage a team of oil technicians, ensure compliance with safety and service standards, and drive performance to meet departmental goals. Your leadership will be key to delivering a smooth, high-quality service experience for every customer - while maintaining a safe, well-organized, and profitable operation.

Key Responsibilities

Customer Service Leadership

• Ensure a customer-first environment in all oil shop operations.
• Address and resolve customer concerns quickly and professionally.
• Make initial contact with customers and recommend services based on manufacturer guidelines.

Team Management

• Schedule and staff the Oil Center according to volume and business needs.
• Train and certify all oil techs per Car Spa's training standards.
• Evaluate employee performance through regular check-ins, 30-day, and annual reviews.
• Provide coaching, feedback, and corrective action as needed.
• Perform responsibilities in accordance with Car Spa's employee job descriptions and standards.

Operational Excellence

• Monitor inventory levels and order supplies as needed.
• Perform monthly physical inventory counts and manage supplier relationships.
• Maintain Oil Center equipment and ensure it is in proper working order.
• Conduct ongoing safety training and ensure OSHA compliance.
• Oversee payroll budgeting and manage labor costs effectively.
• Ensure accurate recordkeeping, reporting, and regulatory compliance.
• Support operations during emergencies or staffing shortages, including being available to work if the schedule requires.

Leadership by Example

• Perform opening and closing duties.
• Lead a team focused on efficiency, safety, and service quality.
• Uphold and enforce Car Spa's policies and procedures.

Work Environment

• Must be able to work both indoors and outdoors in all weather conditions.
• Must navigate around moving vehicles safely and maintain situational awareness at all times.
• Regular physical activity including bending, reaching, stooping, and stepping in/out of vehicles.
• Required to wear PPE including protective gear, safety goggles, gloves, bump cap, etc., as per safety guidelines.

Qualifications

• Prior experience in Oil/Lube Center management or a similar automotive leadership role.
• Proven customer service and team management skills.
• Familiarity with basic business operations and management competencies.
• Ability to lead by example and hold teams accountable to high-performance standards.

Perks and Incentives

• Earn performance-based bonuses every 4 weeks!
• Employee Discounts start right away!

Benefits (After 30 Days)

• Health Insurance (Medical, Dental & Vision)
• Company-Paid Life & AD&D Insurance
• Company-Paid Short-Term & Long-Term Disability
• Flexible Spending Accounts (FSA) - including Dependent Care
• Employee Discounts
• Paid Time Off (PTO)

Why Join Car Spa?

Car Spa is a growing leader in the car care industry, offering career growth, stability, and a team-oriented environment. Join a company that values hard work, integrity, and professional development.

Car Spa, Inc. is an Equal Opportunity Employer.