Oil Change Service Advisor — Customer Champion

Sun Auto Tire and Service; Spring (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Sun Auto Tire & Service in Spring, TX is seeking a Quick Lube Service Advisor to greet customers, explain oil change options, and help schedule service. You will coordinate with lube technicians and communicate service status while promoting current promotions and ensuring a positive guest experience.

The role requires strong communication, organizational skills, and basic computer literacy. This full-time position may include weekend and evening shifts at our service garage.

Qualifications

• Customer-focused service experience to greet and assist customers.
• Ability to present service options and promotions to customers.
• Strong communication and interpersonal skills for teamwork.
• Organizational skills to manage appointments and records.
• Basic computer literacy for scheduling, billing, and follow-up.

Responsibilities

• Greet customers and assist with service needs and pricing.
• Present oil change options and services based on manufacturer guidance.
• Convert referrals to full-service repairs when appropriate.
• Keep customers informed about status, additional needs, and completion time.
• Prepare invoices, process payments, and address billing inquiries.
• Maintain accurate records of interactions and services performed.
• Communicate with lube technicians to ensure timely service.

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Team collaboration

Basic computer skills

Tools

Scheduling software

Billing system

Record-keeping system

Job description

Sun Auto Tire & Service in Spring, TX is seeking a Quick Lube Service Advisor to greet customers, explain oil change options, and help schedule service. You will coordinate with lube technicians and communicate service status while promoting current promotions and ensuring a positive guest experience.

The role requires strong communication, organizational skills, and basic computer literacy. This full-time position may include weekend and evening shifts at our service garage.