OIDD Support Coordinator

Easterseals Louisiana; Shreveport (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Easterseals Louisiana is seeking a Support Coordinator to oversee client services, coordinate resources, and ensure timely access to community supports. The role involves regular field visits to participant homes and collaboration with providers to plan and monitor services.

You will respond to changes in participant needs, complete required paperwork and annual assessments, and participate in weekly supervision and trainings.

Qualifications

• Requires CSWE-accredited social work degree with two years of post-degree coordination experience.
• Alternative RN license with two years of post-degree coordination experience.
• Human Service field degree with two years of post-degree coordination experience.
• Liberal Arts degree with 16 credit hours in psychology/education/etc and two years of coordination experience.
• Reliable transportation for home visits (about 50% field time).
• Easterseals Louisiana is a Drug-Free Workplace; background and driver's license checks required.

Responsibilities

• Complete quarterly visits and monthly contacts; generate required units and monitor participants.
• Conduct annual CPOCs according to funder timelines.
• Schedule quarterly meetings with participants and providers.
• Respond to participant changes and submit paperwork.
• Research and link services; communicate with providers.
• Attend weekly staff meetings and supervision.
• Support participants during emergencies including weather-related evacuations.
• Meet supervision and training requirements; mandated reporter per Louisiana Children’s Code Article 610.

Education

Bachelor’s or Master’s Degree in Social Work (CSWE-accredited)

Bachelor’s or Master’s Degree in Nursing (RN) licensed in Louisiana

Bachelor’s or Master’s Degree in a Human Service related field

Bachelor’s Degree in Liberal Arts with concentration in psychology/education/counseling-related fields

Job description

Description

ESSENTIAL JOB RESPONSIBILITIES:

• Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts
• Conduct and complete annual CPOC’s according to funder’s timelines
• Plan, schedule, and coordinate quarterly meetings with participants and providers.
• Respond to participant changes in needs, completing/submitting appropriate paperwork.
• Research, access, and link services
• Communicate and work with providers to ensure appropriate service provision.
• Maintain all responsibilities and requirements regarding critical incidents.
• Meet with supervisor for weekly supervision, consultation, and participant needs.
• Attend and participate in weekly staff meetings.
• Attend and complete required training.
• Support participants throughout emergent situations and all public emergencies including weather related evacuations.
• This position is a mandated reporter. The Louisiana Children’s Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect.

Requirements

Support Coordinator Qualifications:

• A Bachelor’s or Master’s Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post‑degree experience in providing coordination services; or
• A Bachelor’s or Master’s Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post‑degree experience in providing coordination services;
• A Bachelor’s or Master’s Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post‑degree experience in providing support coordination services;
• A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
• Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate that about 50% or more of your time will be in the field on home visits.
• Easterseals Louisiana is a Drug-Free Workplace, pre‑employment and random drug tests will be administered.
• Will be required to pass Easterseals Louisiana’s background check and driver’s license check