OIC Trainer

Radiology Partners; Tennessee; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Incentive programs

Job summary

Premier Radiology, a Radiology Partners practice in the Nashville area, is seeking a Training Lead to drive onboarding and ongoing education for patient access teams. The role emphasizes developing programs, standardizing processes, and coaching teammates to deliver a top-notch patient experience.

The position partners with local leadership to align training with departmental goals and RP standards, offering a stable, team-first environment without on-call shifts.

Qualifications

• High School diploma or GED required; associate degree or related healthcare certification a plus.
• 2-4 years of experience in healthcare operations, patient access, or outpatient imaging preferred.
• Experience with scheduling, eligibility, and prior authorization strongly preferred.
• Strong communication skills and ability to provide on-on-one and group training.

Responsibilities

• Lead training and onboarding for new and existing teammates on patient access workflows, systems, processes, and role-specific responsibilities.
• Assess training needs and develop training programs, materials, and resources with leadership support.
• Evaluate training effectiveness through quality reviews, performance trends, and leadership feedback, providing coaching and retraining as needed.
• Maintain and update training content, aligning with current systems, workflows, policies, procedures, and initiatives.
• Serve as a liaison across departments to identify process improvement opportunities and support operational excellence.

Skills

Training delivery

Onboarding

Coaching

Team collaboration

Education

High School diploma or GED

Associate degree / healthcare certification

Job description

JOIN PREMIER RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area!

At Premier Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organization--delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

ABOUT PREMIER RADIOLOGY & RADIOLOGY PARTNERS, INC.

Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP), Premier pairs trusted local care with the resources and clinical standards of a purpose-built national radiology organization focused on quality, access, and innovation.

With 20+ outpatient imaging centers throughout the Nashville market, Premier Radiology combines:

• certified RP radiologists
• Advanced diagnostic technology
• based locations

Together, RP and Premier Radiology are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Premier Radiology, you'll be backed by Radiology Partners (RP)--a nationally recognized organization that prioritizes clinical excellence and a peoplefirst culture.

WHY JOIN US:

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient setting--no on-call shifts or overnights
• Consistent RP standards with local leadership and support
• A fun, team-first culture at Premier Radiology--collaborative, supportive, and grounded in safety and trust

Radiology Partners has been Certified Great Place to Work(tm) for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Position Summary:

• Lead training and onboarding for new and existing teammates on patient access workflows, systems, processes, and role-specific responsibilities
• Assess training needs and develop training programs, materials, and resources in collaboration with leadership to support departmental goals and teammate success
• Evaluate training effectiveness through quality reviews, performance trends, and leadership feedback, providing coaching and retraining as needed
• Maintain and update training content, ensuring alignment with current systems, workflows, policies, procedures, and organizational initiatives
• Serve as a liaison across departments to identify process improvement opportunities, promote standardization, and support operational excellence and a positive patient experience

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• High School diploma or GED required; associate degree or related healthcare certification a plus
• 2-4 years of experience in healthcare operations, patient access, or outpatient imaging preferred
• Experience with scheduling, eligibility, and prior authorization strongly preferred
• Strong communication skills and ability to provide on-on-one and group training
• Previous experience training, onboarding, coaching, or supporting teammate development preferred

FOR MORE INFORMATION:

Learn more about this opportunity here:

COMPENSATION & TOTAL REWARDS:

Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in[1] E-verify.